Chase Bank

"Walked in to open a checking account as we are new to the area. Was told that it could take over an hour to be seen so we could open one. This was 3pm on a Monday...... nope no thank you..."

"Im not going to say some people dont try because they do. Been woth chase a long time came back but this branch is poorly run. I need another vehicle and with a service dog not always easy to get up there. I know Kelsey does give Angela the manager messages but she does not always follow. I know my phone hacked between chase and Verizon terrible and no one wants to help. I came here to Domestic violence shelter in Bellville Illinois December 2024 after all the abuse in Peoria. No one did much. I want to be back in Tennessee but lost through scams savings and vehicle 80 000 dollars US. I only owed 3000 to chase on suv and they did not even try now less than 1000 per month social security at 69 that i worked for since age 14.i have another interview in my field coming up chase 4 places because no vehicle would not hire big time blown have pictures miss A branch manager of old debit card that was cancelled a month ago uber tried so between bank and friends you owe me $ 250 in cash! Monday or Tuesday."

"My data was hacked when ATT had a data breach. I went to this branch when a Chase CC was applied for in my name fraudulently. Kelsie handled it in a professional manner. Thank you Chase bank."

"Kelsie was very helpful and proffesional. We managed to do a name change, ssn addition to the account. We were not able to open a joint account because of our situation, but she directed us to the right steps to get one in the future."

"The young lady who was greeting customers today (1 May 2023) & the manager Angela Watson are very dedicated professionals. I was very impressed by their, hard work and outstanding performance. Keep up the good work. Both set high standards for customer service."