Kutis Funeral Home Inc,

5255 Lemay Ferry Road, St. Louis, MO 63129

"UNBELIEVABLY DISPRESPECTFUL… I never imagined I would have to grieve the loss of my friend while two large men stand menacingly to each side of the casket. We approached the casket and they both stepped even closer, almost right next to us, as we are trying to pay our respects. I have never personally witnessed such disrespect towards grieving families. The whole experience was extremely uncomfortable and we did not feel welcome in this business at any time while inside. Tell your loved ones to make their final arrangements with literally ANYONE else."

"My mother passed away in March 2019. She had pre-made arrangements. When I was with her I had asked the lady if somebody doesn’t want to have an open casket, what do we put on them as far as clothing. They told me if we didn’t want to put a certain outfit on then they could just lay the body in the casket with a blanket, so when my mother passed away, we had her laid to rest in her pj’s. The funeral home never called me to ask me for the bottom half of her pajamas so I assumed that they were just going to put her blanket over her uncovered portion of her body, but when I got to the funeral home the morning of her funeral mass to view my mother before we went to church I asked the gentleman that was standing there with me What is this lump? And I pulled up her pajama top and she had on a strangers pair of jeans, I asked whose jeans and why does my mother have these pair of jeans on and he said well if the family doesn’t bring clothes, we keep extra clothes here to dress them. I wondered what they had on her feet now. I never received a phone call asking for her bottoms and at the point in time that I found out about it, we were getting ready to go to mass because my mother did not have an open casket. I realize it’s been four years but it’s taken me this long to finally vent because I really was and still am in complete shock. NEVER Kutis again."

"Have always had a positive experience here , unfortunately we have become frequent flyers here but have always felt welcomed and the staffs compassion. I have never been asked to leave as some deaths hit me harder than others and I have stayed there as late as 3 am and the staff never asked me to leave, my spouse had to be the one to pull me away! I am basing this on 35 years of experience with Kutis . The staff has guided us through many ruff patches and they were from emotions of family and not knowing how to deal with the sudden death!"

"We had my dad’s funeral at the Kutis location at Butler Hill and they were wonderful to deal with. We had a nice service, my dad looked very nice, and they followed our wishes. Ron was very accommodating of our unique situation and family dynamic. They were very understanding of the issues we encountered regarding life insurance and payment. We were all very pleased with how things turned out. I hope we do not need to visit Kutis again anytime soon, but life (and death) happen, and we will use Kutis’ services again at some point."

"December of 2018 we had our dad's funeral at Kutis Funeral Home in Mehlville. I don't even have the words to express the kindness and sincerity that we experienced. Ron's patience and gentle and caring nature made the awful experience of losing our dad, so much easier. We felt like we were the only things that mattered. With our strange family dynamics and awful insurance coverage, Ron was very accepting and understanding of the situation. I am confident that the entire staff is the same. Hopefully, the need for additional funeral service does not happen for a very long time, but if so we will definitely go here again."