Top Shape Gym,

4200 24th Avenue, Moline, IL 61265

"We informed them that our membership be cancelled right before COVID started (since we weren't using the gym enough), and left them voicemails and e-mails. Never heard back, and FINALLY received an email recently (about 3 months after my cancellation request), and they stated a form was needed to be filled out to terminate our membership and that they have to charge me the few months they weren't even opened. Never even used the gym at all after my cancellation request was sent in. POOR SERVICE."

"This place use to be a great establishment, but now it is a joke. I recently went in to cancel my membership (effective the 1st of the next month) because I’m moving. They said if you cancel today, your membership ends today — even though I paid for the entire month. And although their policy cancels your membership effective immediately they refuse to issue a refund for the unused days. (SIDE NOTE: I said “okay, I’ll cancel on the the 30th of the month, the employee said their policy is you have to cancel at least 11 days before the beginning of the next month or they will still charge you for the next month. It’s a lose-lose situation for the member. DISGRACEFUL!!!)"

"Disgusting and dangerous gym. Watch out for spiders and bugs nesting on the machines I almost dropped a set of weights today. For some reason they replaced the nice free weights with old free weights that don’t stay locked on the bar so watch your feet as the free weights randomly fall off. I have watched newcomers drop weights on other patrons this is negligent behavior I predict a major law suit in the future. Groupon has some great deals for other 23 hr gyms in the area..guess you get what you pay for right"

"Normally go late at night so its just a couple of us in there. The machines them selves are great. They gym is normally pretty clean and machines are always in working order. I can say since the new ownership the TV's are generally on terrible channels and the music sucks. Been a member of a few gyms over the years. Would be nice if they would follow suit and leave the TV remotes out so people can change the channel, specially late at night when there really is no fighting over what channel when its only 3-5 of us in there. Over all a nice gym."

"I joined this gym before it was purchased by Top Shape, I initially joined because the $10 military rate couldn't be beat. My monthly charge is now $25 which I'm less than excited about. I don't really use the amenities like aerobic classes and tanning machines so I don't really get the full value of my money. There's no sauna, pool, track, or court. But there a lot of cardio machines and sufficient weights."