R & T Storage
About the Business
Welcome to R & T Storage, your trusted solution for all your storage needs in Granite City, Illinois. Conveniently located at 4310 Horseshoe Lake Road, we offer a wide range of storage options to accommodate both personal and business belongings. Our facility is designed to provide you with secure, clean, and easily accessible storage units, ensuring peace of mind and convenience.
At R & T Storage, we pride ourselves on exceptional customer service and flexible rental terms to suit your unique requirements. Whether you need to store seasonal items, household goods, or business inventory, our well-maintained units are available in various sizes to fit your specific needs. Our property is equipped with state-of-the-art security features, including 24-hour surveillance and gated access, to keep your possessions safe.
Experience hassle-free storage with our easy online reservation system and competitive pricing. Our friendly and knowledgeable staff are always ready to assist you in finding the perfect storage solution. Visit us today at R & T Storage, where your belongings are in good hands.
Location & Phone number
4310 Horseshoe Lake Road, Granite City, Illinois 62040, United States
Hours open
Monday:
9:00 AM - 4:30 PM
Tuesday:
9:00 AM - 4:30 PM
Wednesday:
9:00 AM - 4:30 PM
Thursday:
9:00 AM - 4:30 PM
Friday:
9:00 AM - 4:30 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"Good priced and the people are very nice the lady that works the desk is the sweetie thing, I swear!"
"Moved in on a weekend while they were closed, had my own lock and key. Everything worked fine until I moved out in December. Told a man in the office I was done, and moving everything out that night, Continued to get charged for months, sent emails telling them I’m not in that unit anymore, Three months of nothing, not really my problem, until they call me in March asking why I wasn’t paying. I told them what happened, and the man on the phone blamed it on someone else and apologized. All good until they once again charge me the next month. I call, and talk to a lady who was great. She stopped everything, told me the unit was Clean as I left nothing in there and swept it out. Everything’s even stevens right? Get an email that I’m not getting my deposit back and I owe money for the months after, because I “didn’t return the lock, and left the unit dirty.” Never had their lock and had an employee verify that it was clean. Sent an email, still never heard anything back. Very unorganized and a lot of my stuff had clear water damage from the units bad roads and flooding. Wouldn’t recommend at all. And if you’re one of the employees involved, I’m sorry you have to work for such an unorganized place."
"I have had my things in storage there for 2 years.have been very satisfied with the company.."
"I had lost the keys and was having some issues with my unit. I’ve been a customer here for a couple years now and they helped me out, cut the lock off, and gave me a new set of keys for no charge. Love this place!"
"Spoke with a woman on 08/11/16 over the phone. She was EXTREMELY rude and hung up on me 3 times. Do not go here if you want good customer service. Update: I called back the next day 08/12/16 and spoke with Rollin, the owner. He was just as rude as the woman I spoke to. Save yourself the trouble and don't come here."
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