United States Postal Service 11001 Dunklin Drive, St. Louis, MO 63138

"One of the mail delivery drivers will not get out of his truck to deliver mail. If our car is too close to the mailbox he will skip our mail for the day just because he doesn’t want to get out and walk up to our mailbox."

"Ordered bed sheet, said they couldn’t deliver them and to schedule a re deliver. So I made it for the next day . I get a notification at 9am saying they tried to deliver but couldn’t. I was home nobody came to my house. And of course no one ever knows ANYTHING. This is the second time this has happened"

"Find another location to get your passport done they never have anybody thts certified to do so and miss chondra has the worst attitude"

"So the post office on new halls ferry canceled my passport appointment 30 mins before my scheduled time. Came to this location because online it said walk ins from 9:30-10:30. Had been standing in line for about 20mins because it was only one worker. And she was so sweet and doing a good job. Then another worker comes in asking about passports. So I told her why I was there and she proceeds to tell me well it’s 2 appointments ahead of you so we can’t do you. Like what’s the purpose of walk in if you can’t do them. Y’all need to just have appointments only. My kids missed school because I scheduled A appointment. Smh. I understand the appointments was scheduled but if it’s walk in then we should have been able to still be seen. Gotta do better just don’t do walk ins. It’s that simple"

"Richard, Pam, Marcus and others are fantastic. Sorry, but Im bad on names, would ment others if I could remember names. We have used this branch for our P.O. Box and local delivery for over 14 years. Although we have had major issues lately with an address change. These issues are due to the system over all. *** Richard just spent over 40 minutes on the phone trying to solve our forwarding mail issues.*** Marcus has been a great local carrier and Pam is always very nice and helpful. Others have done a great job as well. The post office as a whole has had issues over the past 4 years, but these people have been outstanding. Give them a break when you see them, the job is NOT easy. I spent several years as a subcontractor for USPS, it's not easy keeping people happy. If you ship packages with FedX chances are you'll have problems compared to USPS. UPS is pretty good though, but not up to the quality of service as the USPS. Thank you for all your service!!! Cheryl and I really appreciate it!"