United States Postal Service

"The "post office" is just a post office vehicle parked in the middle of a parking lot. Additionally, they do not operate by the listed hours: online says they are open 9-5:30, and there was no one to be found when I showed up at 4:45. Not a useful post office at all"

"The post office building in Arnold no longer exists. It has been demolished. Must take packages to Sappington there is no hours and no phone to call. If had a p.o. box they sent notices out to get new keys and new location for mail."

"Each time I've brought in packages already labeled and just needed a receipt, I'm met with you need to use the "do it yourself" machine in the lobby which usually isn't working. Also, it clearly says using this machine is not proof the post office received your package. When I go to the Imperial Post Office, I'm greeted with smiles and thanked for bringing them business. So I drive out of my way to the Imperial Post Office. The employees in Arnold could use some Customer Service training."

"We came in on a Thursday afternoon for a passport. At first, we were told we needed an appointment. I had tried to make an appointment a few days prior, but the service was not working on the website. We made an appointment with the rep and as we asked a couple of questions, she decided to go ahead and process our passport application. She was so helpful and knowledgeable. She was able to answer all of our questions and let us know what to expect. It was so nice to have such great service and feel confident that everything was done properly."