Carroll County Department Of Family And Children Services
165 Independence Drive, Carrollton, Georgia 30116
About the Carroll County Department Of Family And Children Services
Welcome to the Carroll County Department of Family and Children Services, a dedicated local government office located at 165 Independence Drive, Carrollton, Georgia 30116, United States. As an official agency of the State of Georgia, we are committed to providing essential services and support to families and children in our community.
Our office is an integral part of the state’s efforts to ensure the well-being and safety of Georgia’s residents. We offer a variety of services including assistance with food stamps, Medicaid, and Temporary Assistance for Needy Families (TANF) verification. For your convenience, verification documents can be faxed to us at 1-888-704-9391.
We prioritize the protection and welfare of children. If you need to report child abuse, please contact the Child Protective Services (CPS) Central Intake Center at 1-855-422-4453.
To ensure your interactions with us are secure, please remember that an official website of the State of Georgia will end with “georgia.gov” or “ga.gov.” If you have any doubts about a website’s authenticity, you can call 1-800-GEORGIA for verification.
Thank you for choosing the Carroll County Department of Family and Children Services. We are here to support and serve the community with integrity and care.
Photos of Carroll County Department Of Family And Children Services
165 Independence Drive, Carrollton, Georgia 30116, United States
Opening hours of Carroll County Department Of Family And Children Services
Monday:
09:00 - 16:00
Tuesday:
09:00 - 16:00
Wednesday:
09:00 - 16:00
Thursday:
09:00 - 16:00
Friday:
09:00 - 16:00
Saturday:
Closed
Sunday:
Closed
Reviews of Carroll County Department Of Family And Children Services
"The case workers never answer calls or emails from the front office or me. Was ignored for months and finally got them to fix my children’s insurance after calling daily and emailing me very other day. It’s like no one wants to do their jobs here except the lady answering the phone (who wasn’t able to do anything except keep emailing and calling but I’m thankful SHE helped). This place used to be amazing idk what happened but they need new staff cause judging by the other reviews this is typical here."
"dfcs is absolutely useless if you’re trying to get snap. At first I thought they were just overworked & that’s why everything takes forever but at this point I’m convinced they sit on their butt and do nothing especially after reading the other reviews & seeing theyre useless in person too. Their voicemails say they’ll call you back in 2 days, they never will you’re lucky if you ever get a call. They’ll deny your application before you even get a chance to send your pay stubs. I’m convinced it’s purposefully made hard to get any government benefits because the government doesn’t want people to be on it. They make poor people jump through hoops. Never answer the phone or call back. They all have 1 star reviews it’s not like they’ll ever care"
"If I could give a zero, I would. Worst experience possible. The office lost two applications I filled out for insurance in person (I’m a Type 1 diabetic) then my case worker, Wanda Smith was completely useless and if anything against me, not for me. Never would return my phone call for MONTHS. Denied my insurance after I submitted information she needed about income due to “not submitting information”. I had even called the office to confirm it was received and they said yes. And it shows in my gateway it was uploaded long before being due. This place was a joke trying to get help. Now I know why they have such poor reviews."
"Worst experience ever this place needs to be shut down your case manager does not contact you. You’re being told they’re behind. They don’t care about you, They’re there to make a paycheck and go home. Spoke to receptionist and was told she emailed the manager I would hear from someone in 12-48 hours and here we are still haven’t heard from anyone. I have a child to feed I don’t have enough money for food for us. Someone needs to start doing there job."
"At a time when a mother really needs assistance the office denied application not once but twice on error of the establishment. I got a reminder of phone interview (both times) but never received a call for the actual interview. Any time you call you may get a call back but they just tell you "I'll send an email, wait for your call... We're really behind right now" but then they close the entire case out bc they don't call you. I've never had such a horrible experience with any government affiliate as much as the Carroll county dfacs office."
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