Cannon Builders, Inc. 193 North Lincoln Drive, Troy, MO 63379

"THE ABSOLUTE WORST!!! Don’t ever buy a home from them. The worst customer service - The concrete work Is three years old and collapsing. The driveways are nothing but chunks crumbling. Shotty workmanship inside as well. The maintenance Of common areas As well as Utilities that have not been turned over to the city yet are poorly taken care of. They don’t have an emergency number Because the pump station they have not turned over to the city yet constantly has alarms and sirens going off all night long If I could give them a -5000 stars I would!!! And I think it’s hilarious how they only respond to a good review. They never have anything to say for the people who give the true review."

"I would not use Cannon Builders ever again. We came across so many errors while building and luckily we were able to get those changed. HOWEVER, there are issues we found DURING OUR WALKTHROUGH (actually the RUN-THROUGH) THAT ARE BEING COMPLETELY IGNORED. Some lady decided to put countertops in THAT WE DID NOT ORDER!!! It’s like pulling teeth to get ANYONE to respond to us. It’s like you have your keys and the rest is Entirely up to you to fix or GET OVER!! Please be under their nose every single day. Ask A LOT of questions. AND DO NOT LET THEM RUSH YOU!! Someone is very responsible for the countertops in our kitchen and I’m afraid legal involvement is the only way I’m going to get results! Think twice even three times before you settle with CANNON BUILDERS!!"

"Well we purchased a Cannon house second hand. I will say we had in electrical issue and we brought it to their attention, and they sent their electrician out to fix the problem. Even though they didn’t technically have to because we weren’t the original owners it was a potentially dangerous issue, and they came out and fixed it at no cost to us. There are things that I would say, in our house at least we’re done cheap, but overall it’s not a bad first time home buyer’s house."

"I helped clients build a new home in 2022 with Cannon & our experience was not a positive one. Our sales rep (Shelly) was helpful during the contract signing & designs however, after that it was like pulling teeth to get her to respond to any type of questions or updates. My clients had to drive an hour each way to keep an eye out on the build process for themselves & report back when errors were being made. Once it came time for the final walk through, they were not present that day to talk about concerns/problems. Instead, they pawn it off on a 3rd party warranty company who doesn't have a punch list of items still missing, any knowledge of when repairs are being made, and when I asked Terry from Cannon for more information before closing we were given minimal answers until days after closing took place. Cannon Builders - you need to have a representative at all site final walkthroughs that can actually answer your client's questions."

"They build such beautiful homes. They go above and beyond to help their future families. Steve came out in the pouring rain and helped me reroute excess water. Holli worked tirelessly to get us the lot, house, and all amenities that we wanted. Justin stayed on top of every contractor and question that we had! Building can be such a headache but they made it a wonderful experience! Looking forward to having them build another home for us in about 5 years! I feel like I am a part of the Cannon family!"