Flowers Hospital Center for Metabolic and Weight Loss Surgery

"Very disappointed in the handling of my care. I was 1st told insurance would pay for my surgery then I get a call to schedule my surgery and then told my insurance would pay for it. I meet with my surgeon scheduled my colonoscopy and EGD for September 19. I went to the the Center to get my red folder and start my payment with the center to be told that they were not sure if my insurance would pay for the surgery. I was told they would have to get back with me and if insurance would not pay they would give my money back. The next week, August 21st, I get a call Dothan Surgery Center to give me the time and instruction to report the next morning for my EGD and Colonoscopy. I explain that mine wasn’t scheduled until September. They told me I needed to call Wiregrass Surgical Center. I left a message and then I tried to call the Bariatric Center and could not get through. Very frustrated I canceled my surgery. I have yet to hear from anyone."

"The bariatric coordinator was so rude to me. I am from about 2 hours away from Dothan, so when making my first couple of appointments I requested to make some of them on the same day since I was driving 2 hours. She snidely replied "um, some of our patients drive 4 hours". She was so rude it was almost like I was being pranked. And bare in mind you work very closely with the bariatric cordinator, so the fact the she's rude is awful. I would highly suggest finding another program. The care I received from them would have to be the worst care I've ever received."

"The staff at Flowers Hospital took very good care of my mom. She was admitted on December 15, 2014 and was discharged in March of 2015. They did all they could when her heart stopped 3 times. The staff was compassionate and understanding. I am especially grateful to the nurse named John who took care of her. He treated her like she was his mom. I thank God for the staff."

"My 21 month old daughter had a seizure followed by vomiting while we were on our way to the beach, Flower's was great and even called a few days later to check on her. Even though they're not a pediatric hospital, they took very good care of my baby girl. Very pleased with our visit and so glad Dothan AL is where we were when this happened."

"Took a friend with severe chest pain that had a heart attack a week ago and they brushed him off and I over heard a nurse saying he was just pain med seeking. While he is in his hospital bed, doubled over in pain, sweating, and crying. To see a grown man cry doesn't mean he's just pain med seeking and being a medic myself I'm extremely disappointed with the service and care!!! The freaking door says "Chest Pain Center"!!! Yeah my ass... I DO NOT RECOMMEND THIS ER TO ANYONE!!! The nurses don't care, neither does the NP or on duty MD! I'm furious!"