About the bp
Welcome to BP Rock Island, your convenient and reliable gas station located at 1636 38th Street, Rock Island, Illinois. Serving the community with top-quality fuel and exceptional service, we are committed to ensuring your journey is smooth and efficient. Whether you're stopping by for a quick refill or need to pick up some essentials, our well-stocked convenience store has you covered. Our friendly staff is always ready to assist, making your visit pleasant and hassle-free. Trust BP Rock Island for all your fueling needs and experience the difference in quality and service. Visit us today and keep your vehicle running at its best!
Reviews of bp
"I love walking a block to the store and getting my usual, sometimes bringing my friends and getting greeted by the staff. I always leave feeling like my mood was lifted and my spirits high. I recently signed up for the great deals and love the simplicity of the app."
"I live a block away, so I walk over a few times a day to get smokes, Big Gulp refills, snacks, and alcohol. Over the last 4 years, I've seen the positive changes here. It was kinda rough a year or two ago... not enough staff to do all the things 7-11 wanted them to do, while handling the constant flow of customers. I could sense the frustration. But they always did their best with what they had, no matter what. If they had to close the store for a couple hours to catch up, they would do it. But they know a lot of people have a big problem with a closed 7-11. What did you expect them to do, when overwhelmed and understaffed? Everybody's trying their best here. Then they did a corporate audit. Night and Day difference. Now they have additional staff to handle the peak times. Giving them more time to clean, organize, cook pizzas- all the things they need to do all day long. ALL the employees are great. Real People. They treat me well, and I treat them well in return. I clean up after myself, and sometimes others when I'm right there anyway. It's all good. The manager is great too - don't know his name. I have my favorites.. but really, all the cashiers are wonderful, caring people who really want to do a good job and keep people happy. It shows! Gotta give a shout out to Nikki though... she always puts a smile on my face. I go there to get supplies, sure. But I also go to chat, rant and rave with the employees. I like to have fun, and so do they. It's great. I don't think you could improve things. You're hiring new cashiers, and now I have some new personalities to get to know. It's not just a convenience store. It's a community. People care here, and it really shows. Thank Heaven for 7-11! I remember the old commericals and silly uniforms they had to wear in the 1980s. Keep doing what you do! Added 3/15/2024: Nikki is always in a bad mood, and it falls on her customers. She practically threw my change at me today. Be moody, that's fine - I get that way too. But no reason to take it out on the customers, especially us regulars who live a block away. I'm tired of her attitude; I'm always friendly, doesn't matter. Nobody else there treats me this way, just Nikki."
"The music is way too loud. The girls are either busy having conversations with each other, are on their phones or are getting something to eat."
"One of the gas islands has been out for over two months now from being crashed into and still hasn't been fixed"
"They claim to be open 24/7, but in reality, they close at a random time most nights simply leaving a handwritten paper taped to the front door saying they’ll be open sometime in the morning. Remarkably frustrating when their whole thing is 24/7 convenience. And they’re awful at answering phone calls, so it’s hard to call and ask when they’ll be closing. People who work there are mostly decent. Probably not their fault at all. But it’s caused some pretty frustrating problems for me and others when you don’t know whether the 24/7 place you drive or walk to will randomly be closed and you’re kind of screwed."
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