McLaughlin Cadillac
4101 41st Street, Moline, Illinois 61265
About the McLaughlin Cadillac
Welcome to McLaughlin Cadillac, your premier destination for luxury vehicles and exceptional automotive services in Moline, Illinois. Conveniently located at 4101 41st Street, we pride ourselves on offering a comprehensive suite of services to meet all your automotive needs. As a trusted car dealer, we specialize in an impressive selection of new and pre-owned Cadillac vehicles, ensuring you find the perfect match for your lifestyle and preferences.
At McLaughlin Cadillac, we go beyond just sales. Our state-of-the-art car repair and maintenance center is staffed by certified technicians dedicated to keeping your vehicle running smoothly and efficiently. Whether it's routine maintenance or more extensive repairs, you can count on our expertise and commitment to excellence.
In addition, our finance department is here to assist you in navigating the complexities of vehicle financing. We work with a variety of lenders to offer competitive rates and flexible terms, making your car-buying experience seamless and stress-free.
Visit McLaughlin Cadillac today and experience the difference of personalized service and unparalleled quality. Our knowledgeable and friendly team is ready to assist you with all your automotive needs. Discover why we are the preferred choice for Cadillac enthusiasts in Moline and the surrounding areas.
Photos of McLaughlin Cadillac
4101 41st Street, Moline, Illinois 61265, United States
Opening hours of McLaughlin Cadillac
Monday:
08:30 - 19:00
Tuesday:
08:30 - 18:00
Wednesday:
08:30 - 18:00
Thursday:
08:30 - 19:00
Friday:
08:30 - 18:00
Saturday:
08:30 - 17:00
Sunday:
Closed
Reviews of McLaughlin Cadillac
"Jett Rossi -our sales rep, Hey, Thank you for making this car buying experience everything we wanted and expected. Your extensive knowledge of all the functioning details of the Highlander didn’t go unnoticed!! You must have watched more YouTube videos than me on the 17’-19’ models. Much appreciated with the explanations and answering all our concerns and questions. Being in the sales and customer service biz myself, I know great communication, being knowledgeable about your goods and upfront makes the sales so easy in the long run. So keep up the hard work , start to finish completed this deal like a seasoned pro! We love our new 17’ SE Highlander. I’ll definitely send anyone searching for new or used your way. Thanks. Cory S."
"Came in to look at a white '24 CT5 and after the test drive I wasn't sold. No pressure from the salesman and I happened to see a used last year model on the lot that had just come in which i thought was just great-certified with lots of warranty left. They worked with me to get a reasonable deal done and it was very painless. Dan Machu and the finance guy were great to work with"
"My previous review not showing. Had my truck from 4/18/2023-5/3/2023 kept adding repairs & telling me they were not covered by my ext warranty. Actually they were NOT running them through warranty company & just trying to charge me. Each time repair WAS covered they added a new repair! My PS leak turned into PS pump replaced, tierods replaced, oil seal kit replaced. ALL covered by warranty except $100 deductible, 2 hoses, gasket cap, wheel alignment & .8hrs labor should have been between $300-$400 bill. They charged me $1133. I received NO written breakdown of charges as requested & NO response from "service manager" regarding this & the SERIOUS OVERCHARGES! I DID receive a call 2wk later asking when I was going to pay the $1133 bill I PAID WHEN I PICKED MY TRUCK UP! STAY AWAY! Even my warranty company said to find a new place for future repairs."
"Background : I have a 2012 Cadillac CTS with 109k miles on it. It was originally bought new in Nashville. Story: I brought in my Cadillac to get a leak looked at after firestone noted a oil leak on my car during an oil filter change. I scheduled a time and got Mclaughlin Cadillac to do the assessment of where my oil leak is coming from. Mclaughlin Cadillac diagnosed it as coming from my steering gear, oil pan and the oil filter adapter housing. Their team recommended that I repair the oil filter adapter housing and monitor the other leaks. I scheduled the repair based on their recommendation. They completed the repair and I got my car back. It cost approximately 900 USD with the initial assesssment. Upon the first initial return, I noted that the leaking was much worse than when I had originally given it to them. They agreed to have me bring the car back in and assess the problem and see what was causing it. McLaughlin Cadillac scheduled me to bring my car back on 7 MAR 24. Mclaughlin Cadillac had my car from 7 MAR 24 to 27 MAR 24. I was told they identified a manufacturing defect with one of the gaskets, they replaced it and gave it back to me. They said they drove the car and ran it idled for 45 minutes and said there was no leak. Upon returning home on 27 MAR, I checked to see if there was a leak. Yes, there was still a leak. I called McLaughlin and brought it back to them the very next day. They put my car up on the rack and said the leak was now coming from my front cover, steering gear, oil pan, rear main, different cooler lines and possibly a valve cover. It's odd that there was now a leak from many different locations not originally identified when they put dye in the engine to see where the leaks were coming from. I asked for a quote for all of this and when they could get me in for repair. They said best case was mid to end of April. Upon coming back with the list of issues, I was told that the manager of Mclaughlin Cadillac would be declining to do the work on the car because my 2012 is "too old" and "things would keep breaking" and that Cadillac recently released a new policy that prevented them from doing large jobs on Cadillacs older than 2017. This is highly unusual and fairly suspect, it doesn't appear they know what the root cause of the leaks are in the first place. It also speaks poorly to the cadillac brand as when services are most necessary, cadillac will stop working on your car entirely based on their "new" policy. The repair that originally took one day, the second go around took them 3 or so weeks and now they won't even touch the vehicle leading me to believe they caused more issues they now don't want to fix. Steer clear of Mclaughlin, questionable business practices, ultra slow service - which seems low quality. You will likely have issues with whatever service you recieve from them. Update: In Mclaughlin Cadillac's reply they said it was mutually agreed that I would seek repairs elsewhere; this is untrue as I was never given the option. I was told that their manager decided they would not be providing the service based on their new "policy" and they would not repair my vehicle despite my willingness to pay. Beware dishonest business practices."
"4 years ago this was a 5 star rating from me. This is our family’s 4 Subaru. 3 were purchased there. This summer my car a 21 Crosstrek randomly died in the middle of traffic. It is fully covered under warranty. Service had if for weeks then told me everything was fine. Then it happened again. I specifically said something needs done about this. I was given a rental this time. I was never updated what was going on. I can’t remember how long it was in but over 2 weeks. When I called again I was told oh your car is done it needed a new battery. It was covered by my extended warranty. Now I have another issue, a piece of my interior is coming off. I called the receptionist was rude and not letting me say everything I needed to say. It’s a piece on drivers side that is missing clips and coming off. I was told it’s a 40 something dollars to diagnose and see if it’s covered. I asked to speak with a tech as they should know what’s covered. I was told no. I need to come in. Very disappointed in the decline of service."
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