Baskin-Robbins 10701 Lambert International Boulevard Intl Airport (Stl, St. Louis, MO 63145

"This ice cream place in St Louis airport is the worst I have ever had! They have a sign for sundaes etc, but told me I could not get any of the specials. Only scooped ice cream in a cup or on a plain cone were available. The woman working there couldn’t speak English and got angry with me when I could not understand her! I settled for ice cream in a cup. The scoops were tiny and had pieces of ice in it! Worst service and even worse ice cream! Absolutely no standards were observed by the two employees."

"Gotta love ice cream, but the people were very slow and not very friendly"

"Wish I didn’t have to give it 1 star. At 8:40pm, the female employee was scooping for a young man. My daughter I were next in line behind him. She & the girl who worked on the Dunkin side told me they were closed on the Baskin Robbins side. I returned to my gate & was rather frustrated so decided to look up their hours. Hours are from early morning until 9pm. I returned to their shop & asked why I was denied service. They told me, “cause we closed.” I showed them my phone reflecting the business hours for Baskin Robbins, not Dunkin. The time was now 8:47pm. I asked, “I would like to know why you didn’t serve me when you were scooping for the young man in front of me? The response both girls gave me was , because he works here. Mmk. So the guy who didn’t pay for it, was served but the paying customer wasn’t. I’ll be working on locating upper management or higher to further discuss. Felt better seeing another review who also didn’t get served. On top of which my daughter had gone over to see what they had & even when she told me they were rude, I decided to go anyway. BIG Mistake."

"I had a connecting flight stopping in St. Louis and wasn't able to get something to eat at the previous airport. I didn't have time for sit down restaurant and choices were limited. I got in line at the Dunkin donuts/Baskin Robbins for ice cream. There were people in line. Male worker was yelling it was 8:30 and they were no longer selling ice cream. Woman said she would do ice cream, no toppings, for those already in line. Man also refused to do anything besides donuts or hot coffee. People wanting lattes were turned away. Girl at the register said we should tell the captains to get us there faster. Guess they don't care about losing sales. I was 3rd person in line and my check out time was 8:36. If they were still open for coffee and donuts, why not sell other products?"

"Clearly having freezer issues, the ice cream was frothy and looked nasty. Staff at least didn't scrape it off the top of their drums so we were able to see how gross it was and were able to walk away before making a regrettable purchase. Flavors were also very limited, only 8 options available."