Digital Products International Inc.

"I purchased a X-02 ASTRO Quadcopter drone to have fun with my son . Got to fly it 2 times and the 3rd time puting the battery on the charger it caught fire and almost burnt down my house . I was able to carry a box that was burning out side and put it put with the hose .the battery burnt completely . Thank God I was close by and the fire didn't get going any bigger befor I noticed. Burt a box of my things and I got a burn from the burning drone controer dripping molten plastic down onto the back of my calf. I feel the battery's must be so poor quality that the company knew they are a fire hazard by how they make sure to tell you not to Leave on charger unattended."

"I purchased the massage gun from a retailer back in Nov as a christmas gift. We were excited to try it out after opening it. The instructions said to charge for 3-4 hours before use, so we did. It actually charged for 6 hours. Unplugged it from the charger and pressed the power button - the only button on the unit. The unit indicated it was fully charged and it started to work and massaged away. BUT that was short lived - it only worked for approximately 1 minute. All of the power indicators were now off. I pressed the only button on it a few times, even pressed and held it in for about 30 seconds - nothing. I had no receipt so I called DPI. I got a foreign speaking man named Alex. He talked me through the basics: charge it, press the power button, etc. He then told me to look real hard for the proof of purchase - which I said I didn't have and he would email me asking for a copy of the receipt so he could get a warranty claim in. I believe Alex is totally missing the point. He said it was still under warranty, but why do I need to show proof of purchase when I have the box and unused item? I wish I could give 0 stars. I will be very alert to not purchase items from this distributor, or whatever they claim to be."

"Terrible drone and service. I received the drone as a gift and it was past the 30 day warranty. The battery was flaw from when I first opened the box. An extra screw fell out and then after an overnight charge, I loaded up the application and connected the drone. The battery when from 100-60-30-0 within 2 minute and now will not even show the charge. Since the battery is flawed, it wont even juice up enough to turn the blades. It will just die during the calibration period, which is long. But customer service assured me that I am able to buy another $20 battery to get the drone working. I do not recommend any of their products seeing as how the quality control is terrible and customer service will not help with anything. I hope this review helps someone."

"Not impressed. I bought a quad copter, the Condor Pro. On its first flight one of the motors went out of sync or something and the copter landed without incident. Then I noticed the motor start smoking. I managed to shut off the copter and removed the batter only to discover the motor has seized. I called the warranty number right away! Made a claim and was told to submit a receipt by email, which I did. Realize this happened within 24 hours of purchase. I have yet to hear anything back from this company about my warranty claim two weeks ago. I have submitted the receipt and gotten no response. Bad business. I will attempt to call again but I am not expecting much. I think they are holding out for the 30 day window to close."