Cricket Wireless Authorized Retailer

"I purchased a phone that stopped working after 2 weeks and I needed a new phone immediately for work and Bobbi, an employee went way above and beyond to find a solution for me to be able to walk out of the door with a new phone and I was able to get back to work. My phone is my lifeline and without it I make no money. Bobbi's customer service is top notch and I wish all customer service agents were as helpful, knowledgeable and as friendly as she was. She made the process virtually stress free. I've never gotten so much help from someone in any other profession. Hats off to you Bobbi. You saved my day. And I thank you for all that u did"

"My son purchased his first phone with service yesterday on his own. Before going to the store we priced everything online, called the store and asked them if we would get the same deal in store and was told yes. That was a lie...online doesn't charge a $25 activation fee & at no point was he told they were adding on an extra $25. He also did not get the same 2 months of service the online deal provided. Pretty disappointed in the lack of transparency the store employee had. Had he told me the truth when I called to ask we would have just set it up online and waited for the phone to ship to us. We will not be visiting this store to make payments just to give them an extra fee to take it for us. Do not recommend doing business in the store. Save yourself the frustration and money and do it online"

"Customer service was wonderful. Helped me find what I want and needed right away"

"We had to download apps and he forgot to tell us we needed a wall plug which cost $26 ouch!!!! Last phone I had from cricket the salesman downloaded everything for me plus we didn't have to purchase a wall plug."

"They lost my business Was cricket customer for 11 years . Mike Hebdon needs to learn people skill. I'm an elderly lady and hard of hearing. He kicked me out of the store and off the property! I went back the next day to speak to him and apologize if I'd done anything wrong. He wouldn't accept my apology and told me to leave the store again! BYE BYE CRICKET Go to US Cellular Got a nice phone for a penny and my auto pay is $32.60 a month THIS WAS IN CLINTON IOWA"