Moline/Silvis Illinois Secretary of State Facility

"Staff was very helpful. I was able to walk in, register my car, get new plates, and be out of there in 10 minutes."

"Made a 10:30 appointment to update my address. "Printers are down. Have a seat," the always unhappy attendant states to me (no apology)." 90 minutes later and still no updates, and no progress. Majority of the staff is giddy to be "waiting" and "doing nothing". Meanwhile, people keep rolling in for their scheduled appointments and are furious. Pathetic."

"I survived having to deal with several encounters during the pandemic here and everyone was extremely helpful. I am glad they separate tags and licenses so not everyone needs an appt. I know people complain about the DMV everywhere, but they have always been polite with me and I have a CDL and have to go in more than most. I will say the appt system is inconvenient, but is something imposed at the state level not the local level so I can’t blame them at the Silvis location. They are stuck with what they are handed from above. I will say the chairs there are uncomfortable, probably my only complaint ."

"The DMV always sucks. But the workers are nice actually. I'd add a photo but you can't take pictures there. Anyway there was this 10/10 black chick there and it made my day."

"It's important to make an appointment ahead of time and get a confirmation text or email. I thought I scheduled an appt but when I showed up I was told I wasn't in the system, so they helped me schedule an appt for that day. 20 minutes later it's my time, I go in and am told I don't have the right documents. Long story short a very nice gal named Michelle with red hair helped me gather what I needed and I was able to get things taken care of. I am extremely thankful for her help!!"