River St. Heating and Cooling
29 River Street, Middleborough, Massachusetts 02346
About the River St. Heating and Cooling
Welcome to River St. Heating and Cooling, your trusted general contractor located at 29 River Street, Middleborough, Massachusetts. We specialize in providing comprehensive heating, cooling, and ventilation services to both residential and commercial clients in the area. Whether you require routine maintenance, a system upgrade, or an emergency repair, our team is ready to meet all your HVAC needs with prompt and professional service.
At River St. Heating and Cooling, we are committed to exceeding your expectations. We offer personalized consultations to explore all available options, ensuring you find the perfect heating and cooling solutions for your home or business. Our dedication to quality means we use only the highest quality parts and equipment, coupled with our exceptional service, to deliver results that you can rely on.
Explore our variety of money-saving solutions designed to maximize efficiency and comfort. Trust River St. Heating and Cooling to provide you with top-tier service and peace of mind for all your HVAC needs. Contact us today to learn more about how we can help you achieve optimal climate control.
Photos of River St. Heating and Cooling
29 River Street, Middleborough, Massachusetts 02346, United States
Opening hours of River St. Heating and Cooling
Monday:
07:30 - 16:00
Tuesday:
07:30 - 16:00
Wednesday:
07:30 - 16:00
Thursday:
07:30 - 16:00
Friday:
07:30 - 16:00
Saturday:
Closed
Sunday:
Closed
Reviews of River St. Heating and Cooling
"River Street installed a new furnace for me a couple of years ago. Each year I have had to call them to fix the air conditioning at the beginning of the summer season since while the unit blows air, it does not cool the house. The unit is less than 3 years old and this has happened every year! To avoid being in an uncomfortably hot house for the first month of warm weather, I called them out early this year (April) to have a technician to take a look. The technician gave the unit a clean bill of health. Well today when it's going to be in the 80's the unit is not blowing sufficiently cool air. While I feel I have been patient with them, now I am going into a long weekend without adequate air conditioning and I cannot speak with any one and no one answered my email from yesterday to have ask that they come fix it. The people I have interacted with has been nice but I need a permanent solution."
"I am deeply disappointed with the customer service provided by River St Heating company. My experience with them was marked by unprofessionalism and a complete lack of urgency. Firstly, I scheduled an appointment for a technician to come and inspect my heating system, but they failed to show up. There was no communication or explanation for their absence, leaving me waiting and wondering what had happened. This lack of respect for my time and inconvenience is unacceptable. When I reached out to inquire about the missed appointment, the customer service representatives displayed a complete lack of urgency. They seemed indifferent to the fact that their technician had not shown up and did not offer an apology. It was as if my issue was of no importance to them. After a phone call to the office, someone arrived. Furthermore, their communication throughout the entire process was poor. I had to constantly follow up and chase them for updates, as they did not proactively provide any information. This further added to the frustration and lack of trust in their ability to provide reliable service. Overall, the unprofessionalism and lack of urgency displayed by River St Heating company in handling my heating system issue is highly disappointing. Their failure to show up for the scheduled appointment and their indifference towards resolving the matter in a timely and efficient manner is unacceptable. I would caution anyone considering their services to think twice, as their customer service leaves much to be desired."
"I needed a complete replacement for my AC system. An appointment was scheduled with a 4 hour window. The person called me 1 1/4 hours after the 4 hour window at 7:11 pm and asked if I would be home this evening. I told him No! I complained thru their voicemail the next day and received no response. Who would want to do business with a company such as this? I have read the response from River St. and have no record of any Text on that afternoon. No contact at all. Therefore someone is either lying or trying to weasel out of the unprofessional treatment. Beware of this Company."
"The people that work here are amazing. I called with an issues and the replied fast and was out to fix with within 24 hour's. The are very knowledgeable, they gave me suggestions while there were here for issue's I was having with my hot water heater even tho that is not why they were here. Can't wait to use them in the future."
"The guys from River St. Heating and Cooling were very professional and fixed my heater without any issues. They also were very willing to answer my questions and explain any possible issues. Fully recommended."
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