Redd's Suds & Bubbles

"Started out great, but lately my clothes have started going missing. The first time it was figured out, but the lady in charge was very quick to tell me what she was not going to reimburse me for. I found that weird as I hadn't even suggested that as a solution yet. "You are not going get 100 dollar check out of me" is a strange way to approach a customer's concerns over missing items It was fun while it lasted but I don't feel like they need my business."

"Do not use this service. They were contracted to pick up laundry on Wednesday and return it on Thursday, sadly we very seldom received our clothes on schedule. Frequently we had to call and find out when we could expect clothing. It was often Saturday. There was also no consistency on how the laundry was folded, and sox mismatched. Finally they lost half of my last load. Two pair of jeans, several sweatshirts and some small things. The owner won't return phone calls and will not take responsibility for the loss. Beware of this company."

"Redd's Rocks, best laundry service I've ever used. I give it ten stars ( but the website only allows you to rate it five )"

"Best laundry experience ever. In the Falls River area on business and did not want to pay the ridiculous hotel prices to clean my dirty clothes. Stumbled across this place and found it to be an oasis for the weary and clean-clothes-challenged. Great value and the staff and owners were very inviting. I will visit this establishment again when I am in the area. Five Stars for Red's Suds and Bubbles!!! They make you want to dirty up your clothes on purpose. Well, maybe not on purpose."

"My mother has been going to Redd's and using their laundry services for over a year, and was a very loyal customer. With their last drop off of laundry, clothing went missing, and her brand new tops were destroyed after she had asked for them not to be put into the dyer. Upon telling the staff about the problem. They were clueless as to handle the issue and promptly treated my mother's situations in poor taste. Upon speaking to the owner of Redd's we were assured that my mother would be compensated for her damaged and lost items of clothing. Upon presenting receipts for the articles of clothing my mother had JUST purchased, less than one month ago, the staff at Redd's blamed my mother, claiming they were old articles of clothing, negating the evidence provided and sending them away. ONLY FURTHERING PROOF THE DAMAGE WHICH THEY CAUSED TO THE CLOTHING. Their sheer lack of tact, and professionalism was absolutely appalling. When entrusting someone with their clothing, I would think that a business such as this would have a better quality of care, especially for such loyal and long term customers . My mother is a handicapped woman, with not much money, and trusted this business with her brand new clothing and got nothing but rude, disgusting behavior in return. They have 0 respect for their customers, 0 respect for their customers belongings and 0 sense of professionalism. They should be absolutely embarrassed by this situation."