Bright Start Laundromat

"Clean and very nice lady who runs the place because she was very cool and helped me out"

"Pls think twice if you want to come to this laundry the lady who owns the place is rude and tha place is dirty their is mold the floor is sticky no air conditioner no soap to wash your hands no paper towels this place is an bad condition it says that closes at 10pm but they actually closed at 8pm and when i got there i ask the owner if i have time to wash my clothes and she yes, at end she told me, and other customer to leave she turned off the dryers i have to bring my clothes wet no just me some spanish customers who where there they left because she was fighting and very angry"

"The rudest owner ever. I'm here visiting from California, went to do my laundry here because it was the closest. I choose a machine that took $5 from me, I tell the woman in charge and she has to check the camera. She tells me that I only put $4.75. I tell her keep the quarter, I don't care. Then, the machine takes its time working, she has the nerve to call us stupid and then insults my father calling him an old liar. These people don't care about their customers, she clearly stated that. She's insulting us without reason. Machines are old and they lack of carts for the laundry. Don't sponsor people like this. I will not visit again and will spread the word. Customers come first woman, you have a business because of your customers, maybe you should take some customer service classes. I visit Salem Laundromat now, better service, better newer machines and convenient location."

"These are the rudest people. I agree with some comments here. The woman in charge has no regards for the customers, honestly, customers don’t matter for her, which should be her main priority. I asked for assistance and her face of disgust was obvious, she did not want to help me. The place is gross anyway; worn out machines, dirty establishment, lack of supplies for customers and lack of costumer service. Doing laundry should not be stressful, but this woman makes it that way. Never again, you just lost 4 costumers, we are visiting Salem laundry Co. now, is clean and they are so willing to help."