Coolidge Looking Good
746 Massachusetts Avenue, Cambridge, Massachusetts 02139
About the Coolidge Looking Good
Welcome to Coolidge Looking Good, your trusted neighborhood laundry service located at 746 Massachusetts Avenue, Cambridge, Massachusetts. We take pride in providing top-notch laundry solutions to the vibrant Cambridge community. Our mission is to make your life easier by offering a full range of services, including wash and fold, dry cleaning, and alterations, all delivered with exceptional care and attention to detail.
At Coolidge Looking Good, we understand the importance of convenience and quality. Our state-of-the-art equipment and eco-friendly detergents ensure that your clothes receive the best treatment, leaving them fresh, clean, and looking their best. Whether you're a busy professional, a student, or a family on the go, we cater to all your laundry needs with flexible service options and quick turnaround times.
Experience the difference of a locally-owned business that values customer satisfaction above all. Our friendly and knowledgeable staff are always ready to assist you with any special requests or questions you might have. Visit us today and discover why Coolidge Looking Good is the preferred choice for laundry services in Cambridge. Let us take the chore out of laundry day, so you can focus on what truly matters.
Photos of Coolidge Looking Good
746 Massachusetts Avenue, Cambridge, Massachusetts 02139, United States
Opening hours of Coolidge Looking Good
Monday:
08:00 - 18:00
Tuesday:
08:00 - 18:00
Wednesday:
08:00 - 18:00
Thursday:
08:00 - 18:00
Friday:
08:00 - 18:00
Saturday:
08:00 - 16:00
Sunday:
Closed
Reviews of Coolidge Looking Good
"This place is amazing. Always delivers on time. Tailoring perfectly done. My shirts always look great. Great customer service. Love this place....."
"The worst dry cleaner experience ever. Absolutely appalling experience. This dry cleaner ruined my white dress, turning it a disgusting shade of brown. Despite clear evidence of their negligence, they shamelessly refused to accept responsibility or offer any compensation. Their lack of accountability and dismissive attitude towards my ruined clothing was beyond infuriating. Save yourself the frustration and avoid this place at all costs. Their incompetence and total disregard for customer satisfaction or their mistakes are utterly unacceptable. There are plenty of other cleaners in the area that actually care about their customers and their belongings. The 1 star rating is very generous for such a horrid experience."
"I've been using Coolidge Looking Good for years, and my whole family in the area does too. Their exceptional service, friendly staff, and meticulous cleaning leave clothes spotless and fresh. With quick turnaround times and reasonable prices, it's our trusted dry cleaning business. Highly recommend!"
"**Honest Review: Coolidge Looking Good Cleaners in Cambridge, MA: A Horrible Experience** I approach each new service with an open mind, eager to provide an honest and comprehensive assessment. Unfortunately, my recent experience with Coolidge Looking Good Cleaners in Cambridge, MA, was far from satisfactory. This review aims to shed light on the issues I encountered in the hope that potential customers can make an informed decision and STAY AWAY from this business. **Misinformation and Inconvenience** The first major issue arose with the misinformation provided about the pick-up time of my garments. I had entrusted Coolidge Looking Good Cleaners with a clothing item I needed for an important event. When I called regarding picking up the garment, I was informed that the suit was not ready and wouldn't be available until well after the event. This was not just an inconvenience; it was a significant disruption. I had no choice but to rush out and purchase a new garment at considerable expense, given the urgency of the situation. This miscommunication not only cost me time but also a substantial amount of money. Rudeness and Lack of Accountability What compounded the frustration was the rudeness I encountered when I attempted to address the issue. The staff at Coolidge Looking Good Cleaners displayed a shocking lack of professionalism. When I expressed my concerns about the misinformation, I was met with dismissive attitudes and outright hostility. Instead of offering an apology or a solution, they seemed more interested in deflecting blame and avoiding responsibility. Negligence and Customer Service The crux of my disappointment lies in the negligence demonstrated by Coolidge Looking Good Cleaners. In the service industry, reliability and clear communication are paramount. The failure to meet the promised timeline and the subsequent refusal to acknowledge their mistake reflect poorly on their business practices. Customer service should be the cornerstone of any business, particularly one that relies on trust and repeat patronage. Unfortunately, my experience suggests that Coolidge Looking Good Cleaners lacks a basic understanding of this principle. Their unwillingness to take accountability for their negligence is deeply concerning and indicative of a broader issue within their operational framework. In conclusion, my experience with Coolidge Looking Good Cleaners in Cambridge, MA, was profoundly disappointing. The misinformation about the pick-up time, coupled with the rude and unprofessional behavior of the staff, resulted in unnecessary stress and financial loss. Their refusal to take responsibility for their negligence only added to the overall negative experience."
"Destroyed the buttons on my custom-made suit jacket, and after I finally got them replaced they destroyed the new set of buttons on the first clean. The fabric of the suit was also faded making the suit now unwearable. Strongly suggest you find another service provider."
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