Flint Cleaners,

170 Western Avenue, Boston, Massachusetts 02134, United States

"With all due respect: their turnaround times are just insanely slow, rendering the quality of their services irrelevant. I wish that I could rely on them as my primary cleaners because they’re right in my neighborhood, but the default turnaround time is an entire week, regardless of what you’re dropping off."

"They melted the rubber buttons on my rugby. Literally the first time I took it to a cleaner. Didn’t catch it until I walked out. Check your stuff over before and after bringing it there, if you wish to risk it."

"Been taking my suits here for 5yrs. Used to live down the road and now live in Medford, but go out of my way to stock up my dry cleaning and bring it down to Allston when I am in the area. They are my go-to dry cleaner. I think they do a great job. I sometimes hear stressful stories about, at other places, dry cleaning getting lost or mixed up with others' garments. However, they are very organized at Flint and have a clear tracking system."

"Dropped a new expensive suit and a coat for dry cleaning and they miraculously ruined both. My suit’s interior is now filled with burn marks. Onto the coat, the lady had the audacity to claim that the zipper was already broken when I dropped it off. Never going back to this dump."

"Just the absolute worst dry cleaner imaginable. They ruined a wool sweater of mine - clearly washed a dry clean-only garment. The sweater had all the classic signs of washing wool: tightened fabric, heavy fabric, delicate wool details tamped down and faded. Without a doubt, it was washed. Mistakes happen, and when they're pointed out usually the best thing to do is to admit fault and offer some sort of compensation. Instead, the owner told me that she followed the instructions (a lie, but even if it was true - who cares? Whatever you did ruined the sweater?) and that I should take it up with the manufacturer. I told her the sweater was clearly washed, and asked again for her to replace it. She told me she hasn't made a mistake in 25 years, and refused to replace the garment or even refund my original purchase. So I got to pay for the pleasure of having a nice sweater ruined. Don't go here, period."