Prime Cleaners,

651 VFW Parkway, Boston, MA 02467

"I gave my children's jackets there for cleaning. However, they tried to return it to me without any stains. I asked for a second wash, but they brought it back uncleaned. Even though I paid .75 dollars, I encountered a cleaning and treatment that I did not like at all. If you are thinking of coming here, I say think again."

"DO NOT GO HERE. I was charged $60 for a jacket and a dress. Very pricey, but I’m fine if it’s quality work. I dropped off a $1200 Canada goose and a $400 reformation dress. The photos I’ve added were how I received my items back after dry cleaning. Covered in new stains and the dress was now damaged with pinholes. I took thorough photos before dropping the pieces off and the owner gave me tone and argued claiming he didn’t damage my items. I asked for a refund and if I could go elsewhere. He said no and tried again. I get the items back still stained but he says “it’s better though”. For $60, it should be perfect. He does not even do the work on site, he sends it out and I’m sure screws over some workers with wage. Place smells like cigarettes. Worst dry cleaning service ever. How they’ve been around this long is beyond me."

"Very nice mom-and-pop business. No longer smells like cigarettes (used to, but no longer). Super friendly staff. Quick service."

"Just picked up my one jacket that cost me $19.50 and the store SMELLED of cigarettes and now so do my clothes. Don’t waste your money here if you want your clothes smelling nice and clean."