Boston Water Heaters

"Our water heater failed and Rich was able to come out the same day to replace it. He stayed late and even fixed some gaps in our basement window (I was going to get to it, I promise!). He is kind and very knowledgeable. Thank you!"

"Rich, ably assisted by his wife, Lori, replaced our aging furnace this week and we could not be more pleased with the entire process from start to finish. From the moment he came to give us an estimate and throughout the installation, Rich demonstrated his decades of experience and breadth of knowledge. He always explained what he was doing, and why, and his attention to detail was on display at all times. While integrating the new furnace with the present system, Rich found some things that he thought were incorrect, unsafe, or simply not up to his standards and he fixed them as if he was doing this job for his own family. Rich and Lori kept the work space pristine, they reliably showed up when they said they would, and, not insignificantly, they both were a pleasure to have around. And the new furnace is a thing of beauty to behold. Not kidding."

"Rich is a lifesaver! I called early on a Sunday morning with a leaking water heater. He came by within an hour to check that we’d contained the leak temporarily, and came back to fully replace the tank early the next day. He performed quality work and was very kind and easygoing. Will continue to recommend Boston Water Heaters to friends and family!"

"Rich is incredibly responsive and great to work with. I called to get a quote for replacing my water heater, and within the hour, he was able to personally come out to the house, take a look at the job, provide a quote and schedule the replacement for the next day. This was the best experience I've ever had with a plumber - he handled every aspect of the job promptly and professionally."

"Rich's service from Boston Water Heaters was outstanding. He replaced our water heater the same day we called, and the work was impeccable. Rich is thorough, meticulous and the quality of his work went far beyond our expectations. We highly recommend his company."