KeyMe Locksmiths,

125 Tremont Street, Boston, Massachusetts 02108, United States

"Do not use! $387 charge for less than a minute work. My key ring fell off my purse. I was locked out of my apartment. He charged me $387 to stick a screwdriver in my door and pop the door open. He came up without his tools and looked at the lock - and told me the charges - saying it was going to be “complicated” and “going to be some work” - came back with his tools - literally took less than a minute to jam the screwdriver in the door jam and pop open the door. Had me pay him on Venmo with no adjustment to charges for it only taking 30 seconds or so. A total scam taking advantage of people."

"If I could give this place 0 stars I could. I replaced my key on Tuesday and it’s dead again Friday. Clearly picked up a used battery off the floor. The person who did it is ignoring me .For 275$ ??? not worth it !!"

"I accidentally locked myself out this morning. I think they are overpriced. I paid nearly $300 to open my door when few months ago I paid $100 for the same service with another locksmith. On top of that, the locksmith left with a door that couldn’t close. I had to run after him to come back finish the job. I was also surprised that he requested to be paid before. I would avoid calling them."

"The KeyMe kiosk had saved my life! I accidentally locked myself out that morning and was so frustrated with myself. It was one of the worst ways to start my day, but thankfully, there are plenty of KeyMe kiosks throughout Boston, and this one is conveniently located near the red line! I just hop off Park Street station, walk to the nearest 7/11, and got my keys produced at the kiosk. Such a life saver -- reminding me to not let things like these ruin my day."

"Deceptive and over priced. Although it was convient, this should only be an option when there is no other option. Prices were not posted on the machine or within the transaction. You have to access your phone to find out the prices. Online customer service was automated and did not address my complaints directly. I was sent what seems to be to be the same automated non responsive response twice to different concerns. The one star is for convience. Had I been aware of the prices prior I would have waited to go to a hardware store."