KeyMe Locksmiths 600 Technology Square, Cambridge, MA 02139

"I had three house keys made, and none of them worked. Contacted the company and no one ever responded. This is a very inconsistent service."

"I appreciate the ease of getting the key copied, the security of the process, the transparency, and the identical quality of the key produced, however, I don't think the process was the most efficient. Only at the very end of the process did I discover that my key could not be produced on site or at any smiths in the nearby area. In the end I received the key at my address 6 days after getting it copied. I have no complaints with the product I received, but I would prefer to know how long it will take for me to receive the key right after the key is scanned. In those 6 days, I could have just shopped around other duplication places."

"Quick and easy keys that worked"

"I was suspect of the way the keys were cut as they didnt match up exactly. But your message that they would work was correct. Too pricey though as hardware stores charge a fraction of what I paid for the three keys."

"Data entry at the kiosk was a bit strained, but the key arrived in great time, and works."