Lavallee Electric 248 Beach Street, Wrentham, MA 02093

"Too bad I can’t give zero! I Had them install 2 lines (110/220) to charge my EV. Had to call them back for a broken switch. No charge, fine. Had to call them back again because my 110 line kept tripping. The tech told me because I said it was a general line and not for charging so he put in a GFI, but mentioned the charger probably has one. This research should’ve been done beforehand since I gave them access the cable and car info. So he came and replaced the gfi with a standard outlet. Said he could do it right away. I wasn’t home but he said it was a 10 minute job. Next thing I know I’m being charged $200, without a quote. When I spoke to the owner he claimed that first, I was lucky I wasn’t charged an emergency rate, although it wasn’t an emergency and they offered to come right away IN BETWEEN JOBS!!! Secondly, he claimed both techs didn’t hear me say that I was going to use it for charging but for general use. As if the other tech would disagree with his boss!! The tech also claimed that the quote specified general use (it’s in writing and it doesn’t). Also, I should’ve told them if the charger had an internal GFI. So that’s MY job now?!?!?! When I told him he never provided a written quote, so I thought it was a continuation of the job, he said how could they quote sight unseen. They had been here 3 times: initial quote, the actual work and then the switch repair. So any excuse was good to not admit their fault!!! I was willing to go halfway to maintain the relationship, but this guy is more attached to money than to his company’s word and customer satisfaction. His best was to drop $25 but he generously dropped $50. So for $50 he lost a customer and got this review!! I’m not saying not to use them but beware! They lie so if you use them get everything, I mean everything, in writing!!!"

"Their team was professional, knowledgeable, and efficient. I highly recommend them for any electrical needs."

"Always responsive; always patient with our questions about our Generac whole-home generator- even when living in the same town that is frequently without power in storms, which means a lot of call volume I’m sure! We don’t need to call for annual service- they remind us when we are due. Great local business."

"Reached out to Lavallee Electric on a Saturday when I had another electrician cancel last minute. Work was supposed to be completed by Monday because we had a new employee starting and we needed to an outlet installed for her desk setup. I received a call on Monday morning and the team from Lavallee Electric was there by 9am that day! Super responsive, great service and incredibly professional. Will definitely use them again!"

"Excellent. Very professional and easy to deal with. They hooked up radiant heated front steps. Ran the wiring into the house, hooking up to the sub panel, and installed switches at the front door. They very clearly marked all the wiring. Very easy to deal with for questions on where to install things and cleaned up nicely after their job. Refreshing when people take pride in their work! Highly recommend. Mike"