Aluxety

"I had the pleasure of working with Mike from Lux Realty. He helped my fiancé and I find a beautiful apartment in Beverly. Mike was professional, responsive, and very kind. We had a wonder experience and I highly recommend him and this agency to anyone looking for a place in the North Shore."

"I just moved into my new apartment yesterday and I have to say that working with Heidi has been an absolute pleasure so far. I reached out to inquire about the unit and she made time very last minute, on Halloween day no less, to let me tour it. She was well prepared and very responsive to all my follow up questions. My situation was a little more unique than others, but she made the application process very smooth. I found their process and prices to be fair. Some places I’ve rented I’ve felt like I got nickel and dimed, but not here. Boston and north shore prices are already high, so it’s nice to not have a bunch of extra charges tacked on. Heidi and the landlords made significant improvements to the unit prior to move in without me even asking. Furthermore, she’s been hands on with the move in process and has really made me feel like she cares about situation. Really above and beyond. I would recommend her to anyone looking to rent in the area."

"We were referred to Lux to start looking for our first apartment. Unfortunately, it was clear from the beginning there was no interest in helping us on our budget. I received the first contact call which we went over what we were looking for in our price range. This was greeted by a laugh and then a follow up question regarding what we want realistically. At the end of the call I was told I would be emailed the MLS account to start receiving notifications. That never happened. Texted the agent asking for the access and have never heard since. That was about 2 months ago. Luckily I was given a new agency who not only took us seriously but also went above and beyond and found us even more than what we asked for in our budget. Don't bother asking for help here unless your looking for a million dollar home in which they can profit the most off of."

"As a very recent potential cash buyer of one of Agent Henry Pizzo's property I found him deceptive, unethical and unprofessional. I will be putting in a complaint to the Board of Realtors regarding my experience. I'm a retired real estate agent no longer with a license"

"Stole personal property to convey. Did not disclosed ongoing litigation of contiguous property owner issues as restated through town records. And more. Awful people."