First Citizens' Federal Credit Union
468 County Street, New Bedford, Massachusetts 02740
About the First Citizens' Federal Credit Union
Welcome to First Citizens' Federal Credit Union, your trusted financial partner located in the heart of New Bedford, Massachusetts. Conveniently situated at 468 County Street, we are dedicated to providing exceptional financial services to our community. As a member-focused credit union, we offer a wide range of services, including secure ATM access, personal and business banking solutions, loans, and financial planning. Our commitment to personalized service and community support sets us apart, ensuring you receive the best financial advice and products tailored to your needs. Visit us today to experience the difference of banking with First Citizens' Federal Credit Union, where your financial well-being is our top priority.
Photos of First Citizens' Federal Credit Union
468 County Street, New Bedford, Massachusetts 02740, United States
Opening hours of First Citizens' Federal Credit Union
Monday:
08:30 - 16:00
Tuesday:
08:30 - 16:00
Wednesday:
08:30 - 16:00
Thursday:
08:30 - 17:00
Friday:
08:30 - 17:00
Saturday:
08:30 - 13:00
Sunday:
Closed
Reviews of First Citizens' Federal Credit Union
"They are rude. And if u are late once u lose the privilege to pay online for ever. U have to go to the branch that closes at 4pm and is only in new bedford. I live in a diff city. I went to the dealer and this is the bank that gave me an auto loan. The call center is run by a lady named ann marie and she is very very rude. Worst banking experience ive ever had."
"This company is not what it once was. Customer service has tanked and it seems like management just doesn't care. Issues that should be quickly resolved (credit disputes, overpayments, paying off loans in advance) require multiple phone calls or showing up in person (fun stuff in a covid environment) just to be resolved. 24/7 support is also unavailable meaning your emergency has to wait until the next day. While it seems if you post a poor review someone from marketing will reach out to help rectify the situation, it's unfortunate that it even has to get to that point. I've closed out my account and opened one with Pawtucket. I've heard good things about Navigant as well. TL:DR: They're fine until there's a"
"one of the worst you always have to wait !!! whether you go in or use the ATM ! you can go to the 3 closest ones and they are always full ! and not for good bank ! people like me who opened account and we don't know about the bad service."
"Completely regret opening up an autoloan with them. I'm one month into it and I've had to spend entirely too much time sorting out phone app, linking accounts, autopay, locating account information, transferring funds, hold times for service are insane, and everything you do requires a charge...also, lack of branches. I can't wait to pay this off and be done with them entirely."
"Its your typical bank. Nothing special. They try to charge fees for everything. I picked this bank for my solar panel loan and I didn't realize they would charge $5 per loan payment until my first payment because I refused to use their bank account. They allow you to sign up for auto payments, but they don't have an electronic option to sign up for this feature. I don't understand how I can cash a check through my phone at my current bank and this bank still requires written documents to sign up for auto payment. This is 2018. This type of thing was available in 2010 at most banks. Seriously? Get with the times."
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