Auclair Funeral Home & Cremation Service

"I will highly recommend Auclairs Funeral Home. From meeting with Susan and Adam the funeral directors they made the preparation flawless. Noah, Savannah, Don and the rest of the Auclair team were very professional, kind and warm hearted to our family and friends as we were coping through this difficult time.."

"I want to take time and thank Auclair Funeral Home for the great service they have giving me and my family for the last Twelve years and all I can say they are the best around always very understanding and helpful to our needs. I always recommend them every time I rated them 5 stars but I wish I could do more. Do not hesitate to reach out to them if you want the best for your love one. Thank you again you guys are awesome. Kevin"

"Popping in to remind everyone of this absolutely horrible experience at Auclair: The worst experience of my entire life. I thought telling my young daughters their beloved Grandfather had died just days after Christmas was the worst thing I’d ever done, but taking my suddenly bereaved mother-in-law to Auclair Funeral Home was worse. We were greeted by a woman (Sue?) who plopped done and quickly said, “So, Mrs. Rezendes, what are we doing today?” as casually as taking an order at McDonald’s. We proceeded to tentatively explain that her beloved husband had died just the day prior and we weren’t quite sure. She brusquely asked again about our plans, of which we had none, and offered very little solutions. When I asked about a short service on the coming weekend, Dec. 31-Jan. 2, she said it would be tough because “the New Year’s holiday screwed us” and staff was limited. The experience was the exact opposite of what my mother-in-law and her sons needed, so the second time she left the room to check her calendar I followed her out, at the request of my family. I asked her if she could “please, bring it down a notch” because my mother-in-law was very upset and emotional, and she had a visceral, angry reaction. She said, “what the hell are you talking about?”. I gave the examples above and asked that she speak with a bit more care. She rolled her eyes and yelled to her (husband?) Adam to get out here to deal with me. I thought Adam might diffuse the situation because clearly the bereaved should be respected, however he quickly said “no, we don’t need this” and told me to leave. He followed me back to my family and told them to get out because they couldn’t work with us. Never in my life have I been so disrespected, and on an extremely trying, emotional day. I expected care and compassion and was instead treated in the worst possible way. Luckily, we were able to make an appointment at Hathaway Family Funeral Homes, also in Fall River, that same day and received the service we expected from utmost professionals, for roughly the same price. The space was larger, more inviting, and staffed with warm, loving family members who would never treat anyone the way the Auclair family treated us. Do yourself and your loved ones a favor and stay far away. PS - my husband posted a similar review shortly after our meeting (it used to appear above Rich B's review). Rest assured we will copy and paste this for as long as it takes to spread the word, regardless of how many times Auclair removes it."

"Susan, Adam, and the Auclair staff treated us like family, after the sudden loss of our Sister. I cannot put into words how caring, and helpful Susan was in making sure all the arrangements were handled with such respect, and caring. We had a limited amount of money to work with, and they found a way to make it all happen, it was a beautiful service to remember our Sister. The staff were wonderful, all true professionals, but they made us feel like we were all family. Thank you so much for all you did Susan, Adam, and Staff!"

"When my father passed, we contacted Auclair's immediately. We were guided through service planning with total compassion, kindness, and friendliness. Adam was very comforting, answered all our questions, made suggestions, and put us at ease. What I thought would be an unbearable experience was not, thanks to the professionalism and compassion by Adam and his family. At the same time as we were dealing with our grief, Adam was dealing with the passing of his father, the owner, and namesake of Auclair's Funeral Home. Me and my family are grateful to the Auclairs for making the very sad and final act of saying goodbye to our Father, bearable. Thank you, and all the best to the Auclair Family."