Eastern Bank 19 Congress Street, Salem, MA 01970
About the Business
Welcome to Eastern Bank, your trusted financial partner conveniently located at 19 Congress Street, Salem, Massachusetts. As a leading provider of banking and financial services, we are committed to supporting the financial well-being of our community. Our Salem branch offers a full range of services, including personal and business banking, loans, mortgages, and investment solutions. Additionally, we provide a 24/7 ATM for your convenience, ensuring you have access to your funds whenever you need them. At Eastern Bank, our dedicated team is here to offer personalized assistance, helping you achieve your financial goals with tailored solutions. Visit us today and experience the friendly and professional service that has made us a trusted name in banking.
Photos
Location & Phone number
19 Congress Street, Salem, Massachusetts 01970, United States
Hours open
Monday:
09:00 - 16:00
Tuesday:
09:00 - 16:00
Wednesday:
09:00 - 16:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
09:00 - 12:00
Sunday:
Closed
Reviews
"some blonde lady employee with a accent stole my card when i asked for help and decided to shred it even after i asked for it back"
"Worst business banking experience I have ever had. Run away from this bank and their toxic culture towards business customers."
"I was having a very stressful day until Niki took the time to help me. Thank you so much for everything."
"Worst bank. Can’t wait to move my money out of Eastern Bank. Customer service is the worst and their technology is years behind other banks. The dumbest thing that ever happen was not getting a used car loan with a credit score of over 800. Do they even loan money out? They state that they are a community bank…that’s funny."
"This place is consistently a nightmare. Most recently I deposited two checks from Eastern into an Eastern account. One was from one of MY accounts into another of my accounts. Form was filled out properly that they should go in as CASH. Teller did not understand that. I spent 20 minutes waiting for the transaction to be "fixed" but apparently it was not. Since the Loring Ave. branch closed, unfortunately there are times I have to use this branch. I WOULD RATHER HAVE A ROOT CANAL THAN GO THERE!! Closing the Loring Ave. branch was a big mistake and a major hassle for those customers who appreciate good service and can't afford to lose time due to others' incompetence. Not sure that the folks who made this decision to close took into account that there was construction for years in this area. At another branch recently, I could not access the manager so spoke with someone who said that manager would call me to discuss my needs. Of course, that never happened. I can't wait to be done with this bank and hope that the next one provides better service."
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