Eastern Bank 4 Federal Street, Danvers, MA 01923

"Can a bank be too convenient? I plan to go to a cash only restaurant for dinner tonight so I went to my local bank and to my surprise they were open. Its Sunday, banks are never open on Sundays! I have to do laundry but was planning on getting quarters on Monday. I took an extra 20 out and got the quarters I needed today. Ruined my Sunday afternoon, now I have no excuse to not do my laundry today."

"Unhappy tellers! I asked for crisp bills to put in a money gun for kids for Christmas. Nope head teller could not be bothered, gave me wrinkled old bills. Today went to get print out of last 2 Months bank statements for housing app. Teller made such faces at my request I felt uncomfortable. If they do not like their job please leave!"

"I see all this negative reviews, but Ive never had a poor experience at this location. The staff is professional and service is great"

"Bad experience...!!!! I applied for a job opportunity in one of branches of the Eastern bank then . The branch manager her name Adina , called me yesterday, Thursday, and she said to me, “We have hours to work, Friday , Saturday, and Sunday,Would you like that? I answered yes, and our location is in Danvers, are you familiar with that location? I answered yes, I live in Beverly, 10 minutes from Danvers. Question: When can you come to our office I answered: I am ready any day during the week and weekend (I'm available). Will you come tomorrow, Friday,? I answered: come to the interview? She said: No, you come to work. I was very happy, pleasantly surprised, this speed I was appointed, I said : yes I went to the bank 5 minutes before the appointment, unfortunately, the reception by the bank manager, Adina, was inappropriate. She did not greet and welcome me and did not introduce herself to me I said , Hi , no answer (, impoliteness).” she said : Come and have a seat in( her ) office, she said to me. I had this Sonia help me but she didn't introduce me to Sonia and Sonia was upset and uncomfortable I didn't understand what was happening and why!!!! She was talking to me( Adina) arrogantly and arrogantly in a way that made me feel that her way and treated me was insulting and contemptuous.she was rude with me. She started talking to me with routine questions, but at the end I started to feel the question was an interrogation and a kind of investigation.She said I wish if you were a graduate with a bachelor’s degree in agriculture, why didn’t you work in this field ?? ”.I got my Bachelor's degree in my country, out of USA Even she couldn't even pronounce Bachelor's word . on my resume!, it I don’t understand how she got to this position and read grammar didn't know. Kind of discrimination. She said well I have 2 more candidate for interview, the HR will contact you.I left the office and I heard they were laughing lowdly behind me. Then after half an hour I got email, from HR told me I haven't selected as a candidate? That was in the location 4 Federal Street in Danvers Massachusetts . Don't forget this name (ADINA) branch manager."

"Eastern bank ruined my credit. I have had perfect credit my whole life. Eastern bank sent a 25$ bill by snail mail for a yearly fee on my over draft service that I never use. I pay all my bill online so wasn’t looking for a bill because I don’t have loans with them. It registered as late for 4 months, not making me aware of this by email or online or on the app that use all the time. Same thing happens one year later. After many discussions with customer service people that agreed with me and a written letter they refused to take it off my credit, the only bad thing on my credit report. I only found this out because I am refinancing my home. I have been a customer for over 7 years and thought I could work it out because it was such a weird situation. They were unwilling to work it out and unwilling to even let me talk to the people that make these decision. I would not use eastern bank if you are looking for a local bank."