RTN Federal Credit Union 29 Andover Street, Danvers, MA 01923

"I belong to a credit union from when we lived out west. I do shared banking via this CU. The staff have always been helpful."

"Zero customer service... never answer the phone. Endless automated menus leading nowhere. Useless website with no search capability. Either enable customers OR help them. I'm outta here. Could not post zero stars otherwise would have."

"I made the mistake of taking a loan out using this organization. They have consistently reported incorrect information to credit bureaus. Despite my multiple requests to correct this information and my immaculate and completely on time payment record, this organization continues to report inaccurate information to credit bureaus. Every employee I have had the immense displeasure of interacting with has been completely negligent in the job and dismissive at best. I have been lied to multiple times by multiple employees across multiple branches, and the higher up you go the more disrespectful, lazy, incompetent, and malicious the employees become, with special mention to their corrupt executives and their legal team, who actively aid this organization in their mismanagement of financial data. My advice is not to do business with these people, and if you are unfortunate enough to have an account with them, watch your accounts carefully. It is only a matter of time before they defraud you."

"Upon visiting this place, I was told different things by different people. They all scratched their heads at decisions of others. The urgency of my situation was ignored. On the bright side, their rates are phenomenal, their courtesy is intact, and the people themselves are clearly generous."