Santander Bank Branch

"I had a horrible experience at this branch. I waited for a banker and watch two walk in customers get chosen before me even though they knew my request was urgent. Incredibly unprofessional."

"The tellers are very nice to talk with, and they remember you (if youre nice OR mean 1 star reviewers) ive asked simple questions to the tellers and gotten answers or theyve called someone over to answer it (i even asked basic math questions at one point) setting up an account was great the woman i set it up with was quick and smart. I went away on business before my atm card showed up and because i hadnt activated it she called me herself to make sure everything was okay. She walked me through setting up the app too. Good branch"

"DO NOT go to this bank unless you want to get ripped off. I just called to see if I could cash a small check drawn on Santander because I read other reviewers couldn't get all of their money. Since I don't drive, I wanted to avoid taking public transit to my own bank some distance away. The Santander person said there was a $6 charge to cash the check without having an account myself, but he'd check with an associate to see if the account holder waived that policy. When he came back on the line, he said there's no way of knowing if there would be a charge or not until they started processing the check. That means, they'd take the check from me and if there's a charge, they wouldn't give me back the check since it was already being "processed.!" FORGET IT! I'll use public transport to get to my own bank rather than being ripped off! BEWARE!!!"

"If I could give zero stars I would. Their ATM ate my moms debit card. She had gone in to the bank to get it back. The manager there instructed the teller not to give my mom back her card. She then proceeded to kick my mom out of the bank. People like this manager should not work with the public. We are in a global pandemic and now my mom has to wait 5-7 business days for a new card. Have some compassion & do better."