Citizens

"The older male bank teller there is the worst. I live 5 minutes from this branch but this bank teller is so unprofessional and rude I have to drive an extra 10 minutes to go to the branch on Granite Ave in Milton just to feel welcome at a bank. If he doesn't like his job or hates seeing people come in, he should quit and stay home"

"i gave benefit of doubt over negative reviews when i go here but it was completely true .. i felt i was dealing with prison guards.. they literally questions you and sound like giving orders ., ZERO welcoming and zero smiles zero thanks. i will close my account.."

"The male teller is extremely rude and unwilling to help. He sounds like he is doing the customer a favor when you ask him to do his job. Citizens Bank as whole is not that bad, but this particular branch at 371 Hancock St is the one you should avoid at all costs."

"Horrible truly. Disgusting customer service. THE CUSTOMER SERVICE EMPLOYEE WAS SO RUDE AND MADE IT SUPER DIFFICULT TO GET A REPLACEMENT CARD AFTER HAVING MY SONS Account hacked. Told me he was in the middle of sonething when I went in to fix the issue . He should have stopped or said that differently. They he had to reset the Atm pin and he acted like we were interupting his free time. Really bad experience."

"This branch’s manager is super rude to my husband when he called in to ask wiring the money. Not only she was unhelpful, rude, incompetent to be a manager, but also was racial discriminating my husband. She literally hung up on him in the middle of the call. I do not understand how this corporation can hire such unprofessional people like her as a manager. I work in a customer service devision too but I would never found myself hearing absolutely absurd conversation like that ever. Recommending people coming to this branch? Definitely NOT"