Santander Bank Branch
323 Broadway, Saugus, Massachusetts 01906
About the Santander Bank Branch
Welcome to the Santander Bank Branch located at 323 Broadway, Saugus, Massachusetts. As a trusted financial partner in the community, we are committed to providing exceptional banking services tailored to meet your individual and business needs. Our team of experienced professionals is dedicated to helping you achieve your financial goals with a range of services including personal and business banking, loans, mortgages, and investment solutions. Whether you're opening a new account, seeking financial advice, or looking to expand your business, we are here to support you every step of the way. Visit us today and experience the friendly and personalized service that sets Santander Bank apart. Your financial well-being is our priority.
323 Broadway, Saugus, Massachusetts 01906, United States
Opening hours of Santander Bank Branch
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 18:00
Saturday:
09:00 - 13:00
Sunday:
Closed
Reviews of Santander Bank Branch
"Don't go there just drive by all the time."
"Waited 7 minutes at the drive thru. There were no customers in the bank. Seven minutes is a long time when you are waiting in your car and being ignored. I could see the employees acting like I did not exist and wasn't there. Then...get this...they would not let me make a DEPOSIT for my wife. They said even DEPOSITS require an ID. I gave them my ID and they wouldn't do it because I do not have an account with them. They said it was to prevent fraud. This was a DEPOSIT and not a withdrawal. The teller was just doing what she was told. I asked for the manager and she was very rude and didn't even try to resolve this issue. She said it was a LAW and when I asked if it was a new Federal or State law she changed it to a RULE and shouted that she doesn't make the rules. Instead of trying to help she pulled the drawer in and they both walked away. My wife and I use several different banks and this is unheard of anywhere else. I told her to remove all of her money and to close her account which she did. If you are opening a new bank account then I recommend not doing it with this Bank."
"You will not find a more professional & kind banking team than in Saugus. They are knowledgeable, and always willing to go above and beyond to help with my business' ever-changing and often unpredictable needs. They set (and exceed) an extremely high bar for customer service - I have never had an experience as a banking customer ever come close to the service I receive at the Saugus branch."
"Customer service is always very pleasant and positive. Every worker I have had tries to get you in and out as soon as they can. They’re always really nice to me. My favorites are Ryan and Nabil!"
"I have to saw when my father past this bank especially Mike Calitri has so helpful and understanding and just always is there to help if you need. Also the tellers are so nice I wouldn’t want any other bank!"
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