Santander Bank Branch 561 Adams Street, Milton, MA 02186

"Second class citizen treatment. Went in deposited a check and requested quarters. Teller asked the bald head boss to open vault for quarters. He instead takes a phone can before helping ot get the quarters which he was the one with the code. He said he will be quick on the phone call. Which I thought was not right because I was physically there versus the customer on the phone. I said okay. 10 minutes later he is still on the phone , with another gentleman and the same teller apologizing because of the "boss'" BAD CUSTOMER service. I was offered to.wait or take my money back because I had an uber approaching in the nest 3 and with a 4 minute wait but I just took my money. Boss probably thought my money was small compared to the big fish on the phone. I walked out and he looked at me and was still on the phone."

"I have been a customer for the past 5 years and I often do my banking at this Milton Branch. Everyone who works here is very professional, respectful, friendly and knowledgeable about the bank services and products. It is quite uncommon to see such an amazing group of people that are talented and knowledgeable and I am always happy to witness it firsthand"

"My boyfriend just deposited $600 cash into the ATM at this location, which was taken from him but not deposited. The screen on the machine posted a message stating that his transaction was cancelled but did NOT return the bills. I ran around to the front of the bank but the tellers inside would not even open the door to speak with me, stating that the machine is completely separate from the building. The toll-free customer service rep told him that the money may not be available until Monday. #itstimeforanewbank"