Chase Bank
About the Business
Welcome to Chase Bank, located at 81 Milk Street, Boston, Massachusetts 02109. As a premier provider in the finance sector, Chase offers a comprehensive range of services including ATM access, banking, and financial solutions tailored to meet your personal and business needs.
Business Banking Solutions:
Our team of dedicated business professionals is here to support your business's financial health. We specialize in improving cash flow, providing credit solutions, and managing payroll. With our online and mobile services, business credit cards, and payment acceptance solutions, managing your business finances has never been easier.
Investment and Wealth Management:
Through J.P. Morgan Wealth Management, a division of JPMorgan Chase & Co., we offer a wide array of investment products and services. Whether you're looking to grow your wealth or secure your financial future, our team is equipped to provide the guidance you need. Please note that investing involves market risk, including potential loss of principal.
Chase Private Client:
Experience personalized banking and investment services with Chase Private Client. Our exclusive offerings provide you with tailored solutions to meet your unique financial goals.
Disclaimer:
Please be aware that the content on this page is available only in English. If you choose to apply for Chase products online, all related documents will also be provided in English. Banking and investment products may be subject to approval and are not available in all states. JPMorgan Chase Bank, N.A., a member of FDIC, is a wholly-owned subsidiary of JPMorgan Chase & Co.
For more detailed information about our products and services, or to speak with a financial advisor, visit us at our Milk Street location or explore our offerings online. We are committed to helping you achieve your financial goals with confidence and ease.
Photos
Location & Phone number
81 Milk Street, Boston, Massachusetts 02109, United States
Hours open
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"The teller that helped me, Luis, was friendly and very knowledgeable. He was very patient with me for a complicated transaction. I appreciate your staff’s professionalism."
"Have had many pleasant experiences at this location . Mari and Ken usually assist me but everyone I’ve interacted with has been lovely ! Would recommend . Thanks"
"What a customer service !! I came to this branch to ask questions about an open position This person who came and talk to me has no customer service culture ! Pathetic way to talk Talk down ! He could ask me if I have a relationship with chase bank or if I would like to open a relationship with this bank This person has a culture of rejection no hospitality neither customer service My question to the branch manager How did you hire this person I am working in the banking industry I know what the banking industry and culture is At least I don’t reject my customers Learn how to treat customers or non customers who may be potential future customers Chase train your employees"
"One of the worst customer service experiences I have ever had. Bank cannot seem to give a straight answer after they screwed up a very large deposit. Told, in writing, the check would clear in 2 days. 7 days later, it still hasn't cleared. Getting the complete run around, bounced from department to department only to end up speaking to a rep in a foreign county. Checks written against that deposit are now coming back as insufficient funds from my very high end clients causing great embarrassment and possible loss of business. Being told that I will be responsible for bounced check fees. Horrible service. Will be cancelling my account as soon as possible."
"Met with two different bankers over a few days to request they help with updating a coupon code used to open new Chase accounts (worth a $300 difference). Both bankers told me there was no way this could be done, and tried to convince me to switch my main banking to Chase still. However, I sent a secure message through the app and was able to have the request fulfilled easily. I’ve had good experiences with Chase overall but will limit my in person interactions when possible"
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