Citizens
822 Somerville Avenue, Cambridge, MA 02140
About Us
Welcome to Citizens, your trusted partner in banking and financial solutions, conveniently located at 822 Somerville Avenue, Cambridge, Massachusetts. At Citizens, we understand that you're all about keeping things in check, and so are we. Our comprehensive range of financial services is designed to meet your needs at every stage of life and beyond.
Whether you're planning for college, seeking a Home Equity Line of Credit, or looking to maximize your savings, Citizens has you covered. Our innovative Citizens FastLine® offers a simpler and faster way to secure a Home Equity Line of Credit without impacting your credit score. Plus, with our Round Ups feature, turning your spare change into savings has never been easier. Simply round up your debit card purchases to the nearest dollar and set additional savings goals to reach your targets faster.
Experience the convenience of digital banking with Citizens. From mobile check deposits to our branch locator, we provide easy ways to bank from anywhere. Our Citizens Checkup® service helps you focus on what’s important, mapping out a plan for your future with expert guidance from our bankers.
Explore our Multi-Year Approval option for future funds, available with a 99% approval rate for eligible borrowers. Please note that international students are not eligible for this feature.
As a member of the FDIC and an Equal Housing Lender, Citizens Bank, N.A. offers a variety of banking products, mortgages, and credit cards. Our Citizens Wealth Management division provides a blend of banking and brokerage services, ensuring comprehensive financial support.
Visit us at Citizens, where your financial potential is unlimited. Let us help you achieve your goals with tailored solutions and exceptional service. For more information, explore our website or contact us directly. We look forward to serving you!
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Hours open
Monday:
9:00 AM - 4:00 PM
Tuesday:
9:00 AM - 4:00 PM
Wednesday:
9:00 AM - 4:00 PM
Thursday:
9:00 AM - 4:00 PM
Friday:
9:00 AM - 4:00 PM
Saturday:
9:00 AM - 12:00 PM
Sunday:
Closed
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Reviews
"For fairness (in contrast with my 1-star review of the Davis Sq location), where my visit was a 35 minute disaster (see my review) the person who helped me today was competent, very efficient and courteous. No wonder the Porter location has good reviews while Davis has been going to the dogs. I wish I had known about this branch sooner!"
"Dexter was very helpful"
"Very slow careless stuff"
"BEWARE! Citizen's bank would not honor account opening bonus, AND has bad customer service. When I opened the account, I was informed by clerk I have 30 days to deposit 15000 into the account and leave money there for 2 months to get the bonus. 4 months later I don't get the bonus and called. They told me 2 different versions. Version 1 it needs to be done at account opening day. Version 2 it needs to be done within 10 days. That's 3 different versions. I explained this to the branch, branch escalates to the office of the chairman. They don't care and just keeps on pushing responsibilities. Branch says they can't do they need to escalate. Chairman says they can't do only branch has the ability. Honestly, they don't care. Bank somewhere else. At least TD bank and Bank of America do take care of things and see their customers valuable. Citizens doesn't."
"Opened an account. The service was great, very friendly. Also there is nice environment in this branch, everything is brand new, technologically equipped."
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