TD Bank

"The gentleman teller who sometimes works on Sundays is an excellent person, he is polite, helpful and even filled up a TD Bank water bottle for me on a very hot day. The best bank teller I ever encountered."

"I was banking at TD Bank West Roxbury today. I have never been so disappointed and disrespected at any of the other location. I was waiting to be seen by customer service. I was ignored, by both person that were in their office. One man was on the phone the whole time I was waiting to be seen. The woman so rude she never acknowledge my presence. She went as far as to pass a card to another customer over my head. There is more but space will not allow me to tell my story. I would like to know what happened to the customers come first."

"Had a terrible experience with TD banks phone service while I was trying to get my online account back up and running. I had to go in person to a location near me. The service was slow and rude. I was told I had to wait for a manager and then proceeded to wait 20 minutes while she sat in her office alone. Extremely unhappy with this unprofessional service."

"Juan and the Store Manager were helpful but their over the phone representatives when dealing with unsatisfactory services or services not rendered are not very detail oriented. I followed up consistently to address an issue and went on for months.. Needless to say the issue did not get resolved... TD bank didn't care that I banked with them for about 8+ years.. So obviously another institution which is obviously not "Americas Most Convenient Bank"."

"I'd been thinking about switching to TD for quite some time, and I am so glad I did! My only regret is that I didn't do it sooner. Clive was an absolute sweetheart and seemed genuinely excited and grateful to have a new customer. They also gave me a big bag of dog treats for my new puppy. TD of West Roxbury definitely has a new loyal customer."