Citizens 1420 Massachusetts Avenue, Arlington, MA 02476
About the Business
Welcome to Citizens, your trusted partner in banking and finance, conveniently located at 1420 Massachusetts Avenue, Arlington, Massachusetts. We are committed to providing exceptional financial services to meet the diverse needs of our community. Whether you're looking to manage your personal finances, seeking advice on investments, or need easy access to cash, our branch offers a full range of banking solutions.
At Citizens, we prioritize customer satisfaction and strive to deliver personalized, efficient, and secure financial services. Our state-of-the-art ATM facilities are available 24/7, ensuring you have access to your funds whenever you need them. Our friendly and knowledgeable staff are ready to assist you with all your banking needs, from opening new accounts to offering tailored financial advice.
Visit us today and experience the convenience and reliability of banking with Citizens. We look forward to serving you and helping you achieve your financial goals.
Photos
Location & Phone number
1420 Massachusetts Avenue, Arlington, Massachusetts 02476, United States
Hours open
Monday:
09:00 - 16:00
Tuesday:
09:00 - 16:00
Wednesday:
09:00 - 16:00
Thursday:
09:00 - 16:00
Friday:
09:00 - 16:00
Saturday:
09:00 - 12:00
Sunday:
Closed
Reviews
"I'm very disappointed with this branch and citizen overall. Ever since they switched over to MasterCard things have been a total nightmare with this company. They did not give customers an option to keep the visa or switch over. I spent years memorizing my visa number now I have all these problems starting with *processing is slower *Only mentions the address not the place I bought from *When I go to restaurant the holds is are confusing I had 642 once the hold was complete says 604 the holds don't reflect up top when I go out to eat and when I had visa holds was never a problem. With visa they would take out bill then tip few days later. My sister had a Internet bill on RCN was taken out on their end, but it didn't reflect the the bank ends and on a recent bank encounter with teller I had my online account says I had 5 dollars but when I called in my account says I had .46 cents in the bank so my online account didn't reflect what was on the phone which was 46 cents which was my current amount the woman argue with me and have the nerve to blame it on other people when clearly my online account and my me calling the phone it shows that my online account is slow that processing times are different when I was on the Visa the processing time was never slow the bank and the phone always reflected each other now it's reflecting differently. And the woman had the nerve to blame it on the merchants and other companies involved but its not the other merchants it couldn't be because RCN was able to take to get out the amount right away but the bank was slow and it didn't reflect on the account so therefore it shows that the bank was slow not the merchant."
"Staff is very friendly and helpful. Always feel welcomed and valued as a customer. Enjoy talking to Kathy and Gungeet."
"I've been going to this branch for 20+ years. They have generally been staffed with a great crew, but the current staff is really exceptional. Gungeet, Marcelo, Cathy... I really appreciate their friendliness, patience and professionalism."
"I never thought I would write a review about a bank, but here I am. Our local branch in Arlington Heights is run by the kindest and most professional people. We've had great service from both Marcelo and Gungeet (the manager). I was there today, trying to help my mom with an issue and Gungeet patiently gave us sound advice. So glad they are a neighborhood resource - thank you!"
"I hope you will keep improving your services gud behavior and respect towards your valuable customers even the major responsible person of the branch. After writing bad reviews I got some responsible response. Thankyou so much MARCELO ALVARADO for helping I appreciate your favor....."
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