Digital Federal Credit Union
About the Business
Welcome to Digital Federal Credit Union (DCU), your trusted financial partner located at Massachusetts 28, Methuen, Massachusetts 01844, United States. As a leading not-for-profit, member-owned organization, DCU is dedicated to empowering members of all ages to achieve their financial goals. We offer a wide range of personal and business banking services tailored to meet your needs, whether you're looking to save, invest, or secure a loan.
Our innovative Goals-Based Banking program is designed to help you reach your savings targets, while our competitive auto loan rates, starting as low as 5.99% APR, ensure you can drive away with confidence. With our flexible certificate options, you can grow your savings with ease, enjoying the benefits of terms of 12 months or less with a minimum add-on of just $100.
At DCU, we prioritize your security. As account takeovers are on the rise, we encourage you to watch our informative video on fraud prevention and learn how to protect yourself. Our dedicated team is here to assist you with any queries, whether you need to check the status of an application, upload documents, or send a secure message.
We believe that achieving your financial goals starts with education. Our financial professionals provide trusted guidance and resources to help you build a better financial future. In times of natural disasters, DCU is committed to supporting our members and their communities.
Explore career opportunities with us, whether you're seeking full-time or part-time positions, and become part of a team that makes a meaningful impact. Our 501(c)(3) non-profit charitable foundation is dedicated to benefiting children and families, reinforcing our mission to give back.
Discover what makes Digital Federal Credit Union different. As a member, you're not just a number; you're an owner. Join us and experience the DCU difference today. For more information or to schedule an appointment with a specialist, contact us or visit our website. By using this site, you accept DCU's Terms of Use and Privacy Practices.
Photos
Location & Phone number
Massachusetts 28, Methuen, Massachusetts 01844, United States
Hours open
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 7:00 PM
Friday:
9:00 AM - 7:00 PM
Saturday:
9:00 AM - 3:00 PM
Sunday:
Closed
Reviews
"Very busy with people waiting in line especially in the late afternoon close to closing. It’s not a traditional branch as there’s no cashiers to be seen. It’s basically offices with a single portable customer service representative who is overloaded & overwhelmed. Apparently the branch serves a large Latino community. Replacement HSA cards are not available at any branch, being specialized cards. It must be ordered then mailed out. The branch’s customer service representative was friendly though."
"Went to this location on Friday. Was in line for the ATM was told by multiple people to evacuate immediately. I have been unable to find a report on why the “evacuation” occurred."
"Wish I could give this location a zero. Drove all the way here to make a withdrawal That is above my ATM limit, and was told I can't do that...at the actual bank location. Completely absurd. What is the point of having a local bank if you can't actually take care of your banking business at the location?"
"If I could give 0 stars I would. A bank with no tellers just doesn't make sense. The people are nice but no help. Also dcu made a banking error that I didn't notice until it was to late and put 1000 in my account which I'm now being forced to pay back. Until I pay it back I can't make car payments. I would have given them 5 stars when I opened it but errors like this that are now affecting my credit and putting having a car at jeopardy are unacceptable"
"This branch is a total mess that went came to the appoement This branch when it is related to appointments is a mess, there is no reason to do it, you have to wait more than 1 hour because the people who arrive first without making an appointment pass by. On 2 occasions on the same day I had to make an appointment and waited more than 1 hour in each of them and they did not call me."
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