Santander Bank Branch

"Best branch in Massachusetts…especially manager silvi sinoimeri super nice person . He’s trying to do his best and help you Thanks again silvi"

"They froze my acct because I didn’t update my personal ! WTH happened to this bank ? Who made new legal regulations that they have the right to freeze my acct ! Very unprofessional service !"

"I have never a worst customer service like at this branch in waltham, I came in a day before to open up a checking account and they said they couldn't do it because I had no appointment, I set up one with one the staff for the following day at 1 o'clock, so when I arrive on the day of my appointment, I had come in like 9 minutes before the appointment time. So when I entered the bank I was rudely approached as if I am going to steal something yet I was the to get service. Secondly they said I had no appointment at 1 o'clock yet I had set up one a day before I was turned away yet I had driven over 40 miles to recieve a service, I ended up not opening one, I was told to come back at a different time.i am requesting there has to be some organization and a good approach when people come to your bank."

"Worst Santander branch. Old and poorly functioning ATM, stuck my card and wouldn't dispense my money in a withdrawal."

"The worst bank I have ever experienced. Frozen/blocked my account for 8 business days with no resolution. Went into Branch, was told it would resolved in 1 hour. It was not. Called the Manager as he told me to do, was put on hold for 40 minutes, only to have my number/email taken down with a promise of a call. No call, no resolution. Will be transferring all my funds and business account to the bank 2 doors down."