Citizens
About the Business
Welcome to Citizens, your trusted local financial partner conveniently located at 295 Main Street, Tewksbury, Massachusetts. As a leading provider of banking and financial services, we are dedicated to serving the needs of our community with a commitment to excellence and customer satisfaction. Whether you're looking for a reliable ATM for quick cash access or comprehensive banking solutions, Citizens is here to assist you.
Our wide range of services includes personal and business banking, loans, mortgages, and investment advice, all designed to help you manage and grow your finances effectively. Our knowledgeable and friendly staff are always ready to provide personalized assistance to ensure you have the best banking experience possible.
At Citizens, we understand the importance of financial security and convenience, which is why we strive to offer innovative solutions tailored to meet your unique needs. Visit us today to discover how we can support your financial journey and help you achieve your goals. Experience the difference of a community-focused bank that puts you first.
Photos
Location & Phone number
295 Main Street, Tewksbury, Massachusetts 01876, United States
Hours open
Monday:
9:00 AM - 4:00 PM
Tuesday:
9:00 AM - 4:00 PM
Wednesday:
9:00 AM - 4:00 PM
Thursday:
9:00 AM - 4:00 PM
Friday:
9:00 AM - 4:00 PM
Saturday:
9:00 AM - 12:00 PM
Sunday:
Closed
Reviews
"WORST BRANCH MANAGER! Jefre (yes with one F), was inpatient, rude, and uninformed of the banking procedures. I literally went into another branch and was taken care of and walking back to my car within 15 minutes. When I explained what happened, the other branch manager just shook their head and said "That's not how we do things, he could've taken care of this." My suggestion? Unless you're using the atms outside, don't bother with this branch."
"Horrible branch. Switched to a different account. 5 trips later and multiple copies of the same form to add my name to a JOINT account, we ended up going to a different branch to be informed that they never sent the form!!! A one day change took over 2 weeks time. Extremely rude customer service with no professionalism. Unorganized unfriendly. Our call was hung up on mid conversation. Would not recommend at all."
"Rick M was super patient and helpful when I went in with an issue that had lead me to freeze my accounts. Dude had only been there a month and didn't have full access to everything we needed, but he went above and beyond to help me out."
"Trying to close a loan after someone passed away. The branch manager was rude and insentive with my widowed mother and when told he was being rude said "I don't have to help you" (come again?lol.) This was the Manager?!?! What happened to caring about your customers? Paid that off and will never go back. If THAT is the best they got with an elder asking questions, no thank you. Will definitely be sticking with Tewksbury Credit Union and TD moving forward. Just outrageous."
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