Eastern Bank,
45 Broadway Road, Dracut, MA 01826
About Us
Welcome to Eastern Bank, your trusted partner in banking and financial services, conveniently located at 45 Broadway Road, Dracut, Massachusetts. As a leading financial institution, we are committed to providing our community with exceptional banking solutions tailored to your needs. Whether you are looking for personal banking, business services, or convenient ATM access, Eastern Bank offers a comprehensive range of services designed to help you achieve your financial goals.
Our team of experienced professionals is dedicated to delivering personalized service and expert financial advice in a friendly and welcoming environment. At Eastern Bank, we prioritize your financial well-being and work tirelessly to ensure your experience with us is seamless and rewarding.
Visit us in Dracut to explore our wide array of services, including savings and checking accounts, loans, investment options, and more. We look forward to serving you and becoming your go-to resource for all your banking needs. Trust Eastern Bank to support your financial journey with reliability and integrity.
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Hours open
Monday:
9:00 AM - 4:00 PM
Tuesday:
9:00 AM - 4:00 PM
Wednesday:
9:00 AM - 4:00 PM
Thursday:
9:00 AM - 4:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 12:00 PM
Sunday:
Closed
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Contact Us
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Reviews
"Customer service was phenomenal! I forgot to ask the lovely lady who helped me her name today. She deserves a raise though. She was very polite, helpful and resolved my banking issues. Also the manager who also helped was very nice as well."
"November 2, 2021 Dear Customer Service: I got to the drive up teller (Dracut, MA branch) at 3:45 PM today (11/1/2021). The teller was having a non banking conversation with the customer in the car in front of me. When I finally got a chance to get to the teller, she said the window closes at 4PM. Her attitude was not good, and her demeanor unlike any I have experienced at your bank I left work early to cash my check, and was unable. Man, was/am I upset. I have been a long time customer of Eastern Bank, but now I am strongly considering moving my business down the street to Washington Savings."
"Karen Davis (the assistant manager) went out of her way, to help us open a checking account. The whole operation took less than 10 minutes and she was very helping and friendly!! Thank you and keep up the great work Eastern Bank!!"
"Spoke with Karen at the branch. I let her know that I was shopping around for some places with the best interest rates for a CD and opening a savings account for my kids. She was incredible! I'd give her a million stars if I could, even though she knew I was just shopping around, to take the time and explain to me their rates and everything that would need to happen if I chose to go with their bank was just awesome, and she even pointed me to a person that was located in a branch closer to my home! Thank you so much for your time Karen!"
"My grandmother had her purse stolen with all her identification. She had been going to this branch since it opened. They knew her and understood the situation. They assisted with her gaining access to her account and reestablishing her indentiy. Excellent customer service, with a focus on empathy and understanding of her situation. If I lived in MA, this is the kind of bank I would want to have."
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