Applebee's Grill + Bar 1492 East Oglethorpe Highway, Hinesville, GA 31313

"Today was the absolute most horrible experience I had with this Applebee's. The bartender Drew was working at a nasty work station, didn't wipe up any of the spilled liquids off the counter. Didn't want to really serve anyone at the bar. A couple came in and sat directly in front of him and my friend and I watched how his body language was giving the sense that he didn't want to serve them. He also told the couple that they are sitting in a splash zone to justify why he hasn't wiped the counter up in front of them. The couple was just confused as we were about why he says they are sitting in a splash zone when I have neve been told that at ANY bar I been at such foolishness as this. We watcher as guests were coming in and was turned away because the restaurant had made an announcement that they were taking anymore guests because they were short staffed. Our food finally came out after waiting for a very long time. Drew (bartender) was a very sloppy working bartender that he made me not want to order another drink because of how he purposely was making them incorrect. Drew then purposely shakes glasses at the direction of the couple that he said was in a splash zone, my friend and I watched them get up and leave the restaurant without ordering anything. Not only was he a sloppy and nasty bartender but he had poor customer service skills to the point that we insisted on getting assistance from the bartender that was trying to leave because her shift was over. I tried to do the survey on the bottom of the receipt to inform of our visit but the survey would load and wasn't working. I WILL NEVER COME BACK TO THIS LOCATION AGAIN! Drew made this experience the worst ever and I hate the lack of customer service skills from associates that work in an industry that requires business from the general public. Go find a job that doesn't work with or around people if you don't want to provide customer service and keep your bar counter clean. That experience was disgusting!!"

"This place is truly a hit or miss. Some days they are ok some days it's hell. But hey it's Applebee's nothing new."

"There is a reason the parking lot was empty. The hostess was not very friendly and seemed annoyed we walked in. The food was terrible and served cold. We didn’t get silverware and after hunting someone down we were told they did not have any because all of it was washing. So our cold food got even colder while we waited for silverware. We asked for a dessert to go but that’s not how it was served. One waitress was friendly and you could tell she was trying her best. Over all, it was a waste of money."

"Didn’t realize I had hair in my Togo order until I got to work. I Had hair in my food , make sure yall cooks wear hairnets … it’s 2024 , that’s beyond unacceptable. ! There food and safety regulations and rules for a reason .. do better"