Pizza Hut

"I’ve tried giving them a chance multiple times but this last trip is the absolute last time I got there. HORRIBLE service. Sat there for over 30 minutes past when my order was done with over 8 employees passing me left and right and not one of them offered to help check me out so I could leave. Just kept giving dirty looks and talking to each other."

"I order to melt deals and a order of triple brownies. When we got our food it was cold, on top of that they gave me a cookie instead of my brownie, I called to let them know I did not receive my brownies. The young man on the phone said ok we out them in the oven, than called me right back and said my manager said you have to give the cookies back. Ok cool. I didn’t order cookies anyways. This been 2hrs ago and yet still have not received my brownies. I paid $5.00 driver fee and a $5.00 tip. If I wanted to drive to pick up my food I would have never placed an online order. An the brownies cost more than the cookie."

"The customer service is deplorable, rude and unprofessional. I asked to cancel an over charged order and was told not to ever call the store again. I asked to speak with a manager and was hung up on. This is unacceptable. Don’t waste your time or money. I went in to speak with a manager and I am glad I cancelled the order the store is nasty and smells horrible."

"TLDR: I screwed up and the wonderful woman at Pizza Hut provided the best customer service experience ever. I placed an order on the app; an hour later, I went to check on the delivery status only to realize I’d ordered carry out. I called; sure enough, the pizza had been ready and sitting for some time. I know I sounded frustrated when I said I’d come get the pizza. Ten minutes later, I pull up and another lady told me the pizza was coming out of the oven. I was pleasantly surprised and thought there had just been some sort of mix up. A few minutes later, the lady I’d spoken with on the phone came out and APOLOGIZED for my wait, saying she’d put another pizza in the oven for me. I have never had this awesome a customer service experience in Hinesville. Seriously. She made my day. Absolutely did NOT have to do that—the mistake was mine. I didn’t get her name and am kicking myself but if _1os means anything to management, give that woman a raise. ♥️ Also, we regularly order delivery from here. Pizza is almost always hot and fresh, and the delivery drivers are pretty great. Wouldn’t recommend dining in; doesn’t look like it’s made for it anyway, but they do have a couple tables and chairs."

"Pizza taste awful.. I asked for well done n extra sauce . Didn’t get none of it . Also the banana peppers weren’t baked just throw on it"