Planet Fitness,

360 Rhode Island Avenue, Fall River, Massachusetts 02721, United States

"This place is run by young immature kids who don’t know anything about customer service, I got charged 2x for a drink, when I brought it to manager attention, showed her my bank account which clearly showed it was taken out 2x but she said her records didn’t show that so she could do anything about it …. Unacceptable, I was charged 2x and had the proof so she should have at least given me a drink for free but because she’s ignorant and has no clue how do her job she got an attitude towards me so I told her what I thought of her and now I am band from any planet fitness…. Good ridden so much wrong with place anyways , tanning beds suck, equipment always broken down , I was planning on checking out crunch anyways so see ya later!"

"Tanning beds are always out of order! Seriously, How long does it take to fix a tanning bed! It's been way over a month for bed #4! Now the other bed is out so only the booths are working. One booth, the door keeps swinging open so u have to lean the stool on the door and squeeze in the booth to keep it closed. It's absolutely ridiculous. So out of 4 units, only 1 is working as it should. The membership increases but the amenities rarely get fixed. The bikes are falling apart. Go elsewhere!"

"Not my usual planet fitness. Not really pleased with the facility even though I gave it 4 stars. Mainly because it wasn’t crowded. Bikes were missing strains on their pedals, LOTS of the benches were in poor condition. Many of them had obvious and deep cracking on the padding. I mainly use the gym to keep up with my physical therapy and the one item I use consistently is a flat bench. There was not a single one in this location. The adjustable weight lifting benches are not the same height and that throws off the correct positioning needed for my PT. Plus, the support legs are in the way of my feet. The cleaning stations are few and far between. No one was manning the desk when I came in so I simply checked myself in. I don’t think I’ll be back to this location."

"Modern, clean facility. Bathrooms/Locker room was clean and orderly. Plenty of machines, so no real wait time for anything. Not crowded, people minded their business. As good as it gets for a public gym"

"There was a man with a beard shaving in the woman's locker room. My wife and daughter were there. She is 8 and was in her towel.... When made the staff aware they gave me a number to call. We cancelled our memberships"