Planet Fitness

"Staff could be more welcoming and polite. Not sure why this is a trend, but it's very hard to find someone who is professional at their job. Have some manners for people paying money to go to the business they work at. I'm new at this gym, and they are not helpful whatsoever. They mumble and are unclear about everything. Why? Why not just be decent to others? I don't think that's too much to ask. Especially when me, the customer, is polite to them. Is this not enforced or something? I'm hoping it will be so I can have an enjoyable experience here next time."

"I love this place but as in any Planet Fitness, the phone use is getting ridiculous, I mean, seriously go there to work out not to play in your phone and take up space, especially on the Smith machines, how about a no phone zone?"

"I used to frequent this location heavily back in 2019-2020. But I had dealt with a very rude employee and refused to come back. Today, nearly three years later from my last time going to this location, I returned anxiously expecting another terrible experience at Planet Fitness. However, I was pleasantly surprised with how wonderful the two employees I dealt with treated me. The young woman was very pleasant and helped me sign into a tanning bed right away. I was waiting for a gentleman to leave the tanning bed before me and I was concerned to ensure my appointment was for that specific bed. The employee reassured me that I was next for the tanning bed and that he personally would attend to any problem I had while using the bed. I finally truly believe that there was no judgment shown at Planet Fitness & I believe those two associates redeemed my opinion permanently of this location. Thank you to you both (I'm unsure of your names) but I appreciate your kindness and great customer service/attitude. It didn't go unnoticed by me."

"Falling apart.. this has been one of the more frustrating things.. I have told the employees multiple times. But nothing has been done.. there are broken cables in the chest fly area.. one cable has been down for going on 5 WEEKS.. now the other side is hanging on my a thread.. I have cut my leg on this exact cable multiple times.. but yet still nothing has been done with the broken side.. and now the only working fly cable is about to snap. Not to mention the water bubbler has been broken for a few weeks. There are lockers in the locker room that are broken.. I completely understand that workers are hard to find.. but I'm at the point that I will fix it myself.. it is a quick fix.. we are about to not have one spot to do cable flies... That's not really the main concern. It is the fact that whatever money we are paying.. is clearly not going back into the gym. Please send help.. but make sure who ever comes to help.. bringing a few extra cables and some tools."

"For ten $/ month this is a no brainer. I never wait for machines. The staff/ management is so kind and helpful. It was built 2-3 years ago so everything is new. Showers are clean and all supplies are always fully stocked . Highly recommend !"