US Social Security Administration 2454 East University Drive, Auburn, AL 36830

"The lady who attended us is the most professional, capable, articulate, and efficient I have encountered in a long time anywhere. The best experience I have ever had in any SS ofc. !!!"

"So when I walked In I was greeted by security who was very helpful and pleasant, she helped me sign in on the monitor and I got my number and had a seat, which by the way only waited a couple of minutes before called to window 6. Ms Davis helped me at the window who I will mention was so very nice off the bat. She made my visit there quick and painless. I am very happy with this SS office. Thank you Ms Davis."

"I retired about 1 1/2 years ago during the pandemic. Although the Auburn office was temporarily closed, working remotely they handled my claim very professionally and promptly. Recently had a glitch related to a pension being reported incorrectly by a former employer as salary and wages, which triggered an overpayment notice from the SSA. The Auburn office assisted in getting this corrected. Have always received professional, accurate, and timely service from Auburn staff. Thank you!"

"Unlike the Social Security office in Columbus Ga, this office offers a drop box! In Columbus you're expected to wait however many hours just to turn in a form. Ridiculous"

"I've been trying to call for days to update my twins SSI information however 90 percent of the time the automated answering system says the office is busy and to call back later. The few times I have actually been able to get a hold of someone I was hung up on. Whoever is running this office should be ashamed of themselves."