Orangetheory Fitness

"I have been a member of OTF since Feb. 2019. I absolutely love it. The workouts change and evolve all the time, so you don't get bored. I have never left not feeling like I got a great workout (aka: tired and sweaty!). They do a fantastic job with hiring, as nearly every coach I've ever had takes notice of their regulars, and is right there to cheer us on, encourage us to go further, or notice when we might not be at a our best and need a break/modification. The playlists are really motivating as well. It really does feel like a community and I love being a member!"

"Great facility. Friendly, knowledgeable coaches. Lots of class types and times to choose from. Exceeding 12 Splat points each class is a huge motivator and metric to validate my workout effort level during the class and the length of my metabolic after burn. Knowing that I actually HAVE an after burn relieves the guilt I get when mom and work limit my exercise time."

"***UPDATE: I have since spoke with management and they have rectified the situation. I'm truly appreciative of their response and help addressing this issue. *** I want to give this gym 5 stars because I really enjoy the instructors, especially Melissa. However, I had a terrible experience with the front staff recently and now I'll never be going back there. I became an elite (8 monthly classes) member over the holiday. I bought a couple 30 pack classes prior to joining with the 8 classes. I asked the gentleman at the front desk (Sean) to please add me to the class because I hadn't signed up. I then asked if he could make sure it comes off my Elite 8 pack that expires, and not the 30 class pack that has no expiration, as this has been an issue for me the past month. Sean then stated that this is done at your home studio. I simply explained that this has actually happened before (at N. Reading and Assembly Row) and that I know it needs to be fixed at N. Reading. Sean then turns the computer screen to me and says, I've worked here for 4 years there's no where for me to change it. I again explained, I'm not sure how it was done prior but it is always done at the gym I signed up for the class. Sean then says "do I need to remove you from class?" Shocked, I asked for what? As I opened my phone to check to see if the class was pulled from my Elite or 30 pack. Sean responds, "Are you having a bad day?" When I saw the class came off my Elite I just walked away. All I can say is WOW... I've worked in the fitness industry for a very long time. I worked as a front desk staff for YEARS and I've never spoken to or had anyone speak to me as rudely as this gentleman. I was so upset, I couldn't even work off my anger and ended up leaving class early. I truly hope this is not how you train your staff. Especially when I was just concerned about losing a class. In the future you might want to train your staff to kindly ask the members to check the application first to make sure the class was pulled wrong. You also might want to train your staff on how to fix this if and when it happens to someone else."

"Great Fitness center!!! Coaches are friendly and knowledgeable, very clean & neat studio. Everyday at OTF is exciting! Classes start and end ON Time. Earning splat points keep me motivated. I compete with myself everyday."

"I absolutely love OT North Reading!! This is the first fitness routine/gym where I am super excited to go to every class. The coaches are amazing and become friends who really care about you. I exercised here throughout pregnancy and they helped me modify so I could work out as long as possible. I can't WAIT to get back to my OT classes after having my baby. Definitely check it out Orange Theory North Reading - you will get hooked too!"