Pizza Hut

"I would give negative 100 stars if I could the way we were treated last night 6/24/24 @ 8:31 pm. We placed 2 orders back to back the 2nd order was placed @ 8:31 pm and said it would be ready in 13 minutes. (8:45pm). We sat and watched through the big glass window in the front of the store as 3 employees just sat on/around the counter talking amongst each other and a friend in the lobby. We submitted our order through the app and opted for “contactless delivery” because I just had a total knee replacement Fri 6/14/24, and usually they bring out the order as soon as it’s boxed from the oven (at least in the past the have). But on 6/24/24 they chose to just sit there and be oblivious to their customers. So when my order should have been ready by 8:45 pm and while just watching the employees talking I went inside and saw that my order was already bagged and sitting waiting for pick up. The sad thing “I pre-paid” a tip. And they didn’t even have the decency to bring it out to me when I specifically asked for it to be. I don’t normally order Pizza Hut that often because it’s so expensive. But I’ll settle for a little less preferred pizza where I’m at least treated like they appreciate my business"

"After calling several times and not getting an answer I still chose to place an online order due to speaking with someone there through social media. I order (2) pizzas and the new Chicken/Bacon melt. Immediately upon opening the box it smelled different but I assumed it was the Parmesan cheese. I broke it and the bottom of it was completely soggy as if to much sauce was applied because I was falling apart in my hands but the top was “well done”. I took a bite and my stomach automatically began to boil. I am sensitive so I had my son try the other side. We were both up all night hugging the toilet and calling the Lord. I know it was this item itself because my small children had the pizza and were fine."

"The service was excellent , especially considering he was the only one I seen in that joint working when I placed my order,and the pizza was absolutely wonderful,my family was well satisfied with it ! Wish all eating places had that service and desirable food quality that I got today!"

"Placed order and when I went to pick it up...the place was CLOSED! Lights off and doors locked on a Tuesday night at 6:30 - really? Took a long time to decide to get pizza from Pizza Hut (Vidalia) again. Had bad experience on previous order. Took forever to get and when I received it it was cold. It looks like they midas we'll go ahead and close entirely if they can't do any better than this."